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Housekeeping Inspector

Hilton Hotels

Saint Louis, MO

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JOB DETAILS
SKILLS
Coaching, Communication Skills, Detail Oriented, Documentation, Food and Beverage Industry, Health Plan, Hospitality and Tourism, Housekeeping/Cleaning, Inventory Management, Literacy, Operations, People Management, Physical Demands, Quality Control, Quality Metrics, Staff Training, Time Management
LOCATION
Saint Louis, MO
POSTED
Today
Housekeeping Inspector

As a Housekeeping Inspector, you will oversee daily housekeeping operations, ensuring guest rooms and public areas meet HVMG's cleanliness and quality standards. You'll train, support, and inspect the work of room attendants and housepersons while coordinating with other departments to ensure guest satisfaction. This position reports to the Executive Housekeeper.
Key Responsibilities
  • You will be a leader of our hotel's housekeeping team, ensuring guest rooms and public areas are clean and well-maintained.
  • Your daily tasks will include supervising housekeeping staff, inspecting rooms, and managing inventory and supplies.
  • You will report to the Executive Housekeeper or Director of Rooms.
  • A career as a housekeeping Inspector can lead to opportunities in various management roles within the hospitality industry, such as executive housekeeper, director of rooms, or even a general management position.
  • Room Inspection & Quality Control
  • Inspect guest rooms after housekeepers finish to ensure they meet Hilton brand cleanliness standards.
  • Verify linens, amenities, appliances, and room setup are correct and guestready.
  • Document inspection results and ensure deficiencies are corrected before releasing rooms.
  • Supervision & Team Support
  • Oversee and support room attendants; provide coaching and corrective guidance.
  • Assist with training new housekeeping staff on cleaning standards and procedures.
  • Coordinate with the housekeeping supervisor or GM to maintain daily workflow.
  • Communication & Reporting
  • Report maintenance issues, safety hazards, or room damage to engineering or management.
  • Communicate room status updates to the front desk to ensure timely checkins.
  • Maintain inspection logs and documentation as required.
  • Guest Interaction
  • Greet guests professionally when encountered in hallways or during inspections.
  • Respond to guest requests or concerns when appropriate.
  • Professional Expectations
  • Strong attention to detail and ability to spot cleanliness or setup issues.
  • Ability to manage, motivate, and correct housekeeping staff.
  • Clear communication skills
  • Physical Requirements
  • Ability to walk, climb stairs, and inspect multiple rooms per shift.
  • Comfortable with occasional lifting or assisting housekeepers if needed.
  • Experience Requirements
  • Previous hotel housekeeping experience is required (bonus if Hilton branded)
Education & Experience

Hotel experience is always a plus! Applicants should have:
  • A combination of education and experience
What You'll Need to Succeed
  • Eligible to work in the United States
  • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
  • Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG's Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.
This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.

Why Our Associates Love HVMG
  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

About the Company

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Hilton Hotels

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