Room Attendants are responsible for the cleanliness of the hotel including: guest rooms, hallways, and all public areas of the hotel in accordance with brand standards and hotel procedures. The following reflects the essential job duties but does not restrict additional tasks that may be assigned. Duties of this job may be changed at management’s discretion.
Requirements::
- Good customer service skillsAbility to work independently and with others
- Good communication skillsAttention to detail
- Ability to frequently lift/carry up to 15 lbs.Ability to occasionally lift/carry up to 35 lbs.
- Ability to multi taskDisplays good initiative
Essential Duties include::
• Provide a clean and safe environment for guests• Proactively maintain assigned areas and equipment• Clean, dust, vacuum common areas and rooms according to brand and hotel procedures.• Change bed linens, clean bathrooms, replenish amenities according to brand standards and guest requests.• Ensure efficient completion of daily assignments in a timely manner• Use supplies efficiently• Stock cart properly with room supplies• Report any safety and housekeeping concerns to management• Attend and participate in all mandatory trainings• Flexible with schedule and assignments• Knowledge and completion of property cleaning procedures• Maintain effective performance under pressure• Follow proper procedures for lost and found items• Follow guest safety procedures• Follow guest requests, e.g., do not disturb signs, change of linen or terry• Acknowledge and greet guests in public spaces• Review daily inventory of supplies needed to complete assignments• May perform additional duties as requested by supervisor