GENERAL SUMMARYThis position is responsible for maintaining Club cleanliness and to provide the highest level of member service. Associates are responsible for providing exceptional customer service and hospitality to all members and guests and consistently demonstrate a positive and professional attitude.Our CultureOur unique culture is at the heart of all we do and is guided by our values and behaviors. Its what we expect of ourselves and each other every day. We call it our Code of Culture".Our Code of Culture includes Our Mantra Our Actions We Live By and Petes PromiseOur MantraRespect The PastAccept ResponsibilityPay it ForwardOur Actions We Live ByActions We Live By. Its who we are when we step into our full power.Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that arent good enough. And we navigate tough conversations with empathy and grace.Think Ahead. Be An Owner. Always be proactive not reactive be on the front foot. If we want to be an owner of this business we must act like itStay Humble. Hustle Harder. Show up and do the hard work. Be a gritty roll-up-your-sleeves kind of crew. Know its never about one person-we are a part of a powerful team.One Team. One Voice. Be ONE united team. When we move in the same direction there are no limits to what we can accomplish.Be Curious. Ask Why. Stay member curious. We seek to understand and we never settle. We ask questions to truly understand the core of a matter.Petes PromiseService ForwardRuthlessly ConsistentDo the Right ThingNothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.PRIMARY JOB FUNCTIONSDetail cleaning and preventive maintenance responsibility such as re-stocking towel shelves empty and wipe down trash cans disinfect and clean toilets and showers clean vanity mirrors and top lights vacuum carpets mop floors regularly and dry mop wet areasRestock vanity supplies and replenish inventory and janitorial productsMaintain a clean safe work environmentGreet members and guests through-out the propertyUnderstand and anticipate the needs of our members be attentive listen carefully and follow through provide exceptional customer serviceCommunicate timely and follow up as appropriateActive participation in events programs meetings and trainingRepresent the club in a professional manner through image dress communication and immediate follow through and responseSchedule varies and may require weekend and holiday hours days and evenings