Housekeeping Manager

About the role

Hotel Bardo Savannah is seeking an experienced Housekeeping Manager to help lead daily housekeeping operations across guest rooms, public areas, laundry, and back-of-house spaces. Working closely with the Director of Housekeeping, this hands-on leader will oversee team performance, room inspections, productivity, inventory, and communication with hotel departments to ensure exceptional cleanliness and guest-ready accommodations.

The ideal candidate brings previous housekeeping leadership experience in a full-service hotel or resort and is comfortable balancing quality assurance, team development, operational efficiency, and guest service in a fast-paced environment.

This is an onsite position located at Hotel Bardo Savannah. Candidates without hotel or resort housekeeping supervisory experience will not be considered for this role.

What you'll do

• Oversee daily housekeeping operations for guest rooms, public areas, laundry, and service areas
• Lead, coach, and support housekeeping supervisors, room attendants, housepersons, and laundry team members
• Conduct guest room inspections and quality audits to ensure cleanliness, presentation, and hotel standards are consistently met
• Coordinate closely with Front Office to support room readiness, efficient turnover, VIP arrivals, and special guest requests
• Assist with staffing, scheduling, payroll review, productivity tracking, and daily operational reporting
• Monitor linen, guest amenity, equipment, and cleaning supply inventory and coordinate replenishment as needed
• Partner with Engineering to identify, report, and follow through on maintenance and room-related concerns
• Respond to housekeeping-related guest concerns and support timely, thoughtful service recovery
• Maintain compliance with safety, sanitation, chemical handling, and company policies and procedures
• Support the Director of Housekeeping with departmental priorities, team performance, and continuous improvement initiatives

Qualifications

• 2+ years of housekeeping supervisory or management experience in a hotel or resort environment
• Previous experience in a full-service, upscale, or luxury hotel is strongly preferred
• Demonstrated ability to lead, coach, schedule, and hold operational teams accountable
• Strong knowledge of guest room inspections, housekeeping standards, productivity, and daily hotel operations
• Excellent organization, communication, problem-solving, and time-management skills
• Comfortable working with hotel systems, scheduling tools, reports, and basic administrative technology
• Professional, service-focused leadership style with strong attention to detail
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays based on business needs