Responsible for assisting with managing and coordinating the daily operations of the housekeeping department on assigned shift. Ensures that all areas of the casino are clean and meet OSHA/Safety standards. • Excellent internal/external guest service; • Assist with personnel-related matters including but not limited to interviewing, hiring, scheduling, training and coaching; • Monitor work performance to ensure the overall cleanliness of designated areas; • Assist with upkeep of inventory for department; • Trains staff in proper use of equipment and upkeep; • Trains and monitors use of all chemicals; • Handle guest complaints and concerns; • Assist with requisitions, reports, correspondence and forms relative to the operations of the department; • Other reasonable duties as assigned.