Additional Information: This hotel is owned and operated by an independent franchisee, TPG Hotels & Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job Overview
The Housekeeping Supervisor oversees the daily operations of the housekeeping department, supporting team members while ensuring quality service, guest satisfaction, and a safe working environment. This role helps guide daily cleaning operations in alignment with Renaissance brand standards, company policies, and all applicable safety and hygiene regulations.
You will help ensure guest rooms, public areas, and back-of-house spaces remain clean, organized, and ready to deliver an exceptional stay experience.
What You'll Be Doing
Team Leadership & Staff Support
Assist with hiring, training, and supervising housekeeping associates, including room attendants and housepersons
Help develop work schedules and assign daily tasks to ensure efficient coverage and productivity
Provide ongoing coaching and training on cleaning standards, guest service expectations, and safety procedures
Offer constructive feedback and support team development and performance improvement
Address employee concerns professionally and help foster a positive team environment
Quality Assurance & Operational Excellence
Inspect guest rooms and public areas to ensure compliance with Renaissance cleanliness and presentation standards
Identify maintenance or repair needs and coordinate timely follow-up with engineering
Monitor proper use of supplies and equipment to maintain efficiency and cost control
Respond promptly to guest concerns related to housekeeping and ensure service recovery when needed
Enforce safety procedures, including proper use of PPE and cleaning chemicals
Maintain compliance with health, sanitation, and safety regulations
Communication & Collaboration
Partner closely with front desk, engineering, and leadership teams to ensure room readiness and smooth operations
Provide updates to hotel management regarding daily operations, challenges, and opportunities for improvement
What You Bring to the Team
High school diploma or equivalent; hospitality, business, or related education preferred
Previous housekeeping experience required; supervisory experience strongly preferred
Strong knowledge of housekeeping practices, cleaning equipment, and safety standards
Excellent organizational, communication, and leadership skills
Comfort using computers, phones, and basic office systems
A hands-on leadership style and commitment to delivering high-quality guest experiences
Working Conditions & Physical Effort
This role involves active, physical work including extended standing and walking, bending, reaching, pushing, pulling, kneeling, and lifting up to 50 lbs. Work is performed in an indoor hotel environment and may include exposure to cleaning chemicals, equipment noise, varying temperatures, and other operational conditions. Proper safety procedures and protective equipment are required.
Health, Dental & Vision Insurances, 401(k) Retirement Plan with Company Match, Paid Time Off, Vacation & Holidays, Disability & Supplemental Life Insurances, Employee Assistance Program and much more!
18.00 to 20.00
This company is an equal opportunity employer.
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