Housekeeping Supervisor Brookline, MA

Claremont Companies

Brookline, Massachusetts

3 days ago

Job Description

HOUSEKEEPING SUPERVISOR

Location: Hilton Garden Inn 700 Brookline Avenue, Brookline, MA

JOB DESCRIPTION:

The Housekeeping Supervisor will be responsible for maintaining guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Also, coordinating daily housekeeping operations and maintaining the housekeeping operating standards. On a time-to-time basis may also be required to assist the Executive Housekeeper in various activities.

KEY RESPONSIBILITIES:

Supervising room attendants to deliver excellent guest satisfaction and experience.
Responsible for smooth operation of the room assignments.
Daily allocation of rooms and deep cleaning tasks to team members.
Cleanliness of guest rooms, corridors and heart of the house area of the building.
Check the occupied and departure rooms, giving special attention to guest needs.
Ensure that the entire operation is performed as per hotel/brand and company standards.
Manage guest requests, including VIP amenities and communicating them to the relevant team members.
Routine inspection of guest bedrooms to ensure they meet standards.
Aware of all room categories and amenities.
Achieve positive outcomes from guest queries in a timely and efficient manner.
Carry out lost and found procedures.
Report on maintenance issues to Maintenance/Engineering Department.
Assist Executive Housekeeper with training requirements.
Represent the needs of the team to others in the hotel.
Comply with hotel security, fire regulations and all health and safety legislation.
Assist other departments wherever necessary and maintain good working relationships.

REQUIREMENTS:

1 year in a supervisory role
3 years in hospitality
Physical Demands/Efforts

PHYSICAL REQUIREMENTS:

Must be able to bend, lift and carry up to 30 lbs.
Must be able to stand and walk 8 hours or longer in duration.

Claremont Companiesis headquartered in Lakeshore Center in Bridgewater, Massachusetts. Claremont Companies is a privately owned and closely held real estate investment, development, and asset management firm. Today, Claremont owns more than 60 real estate assets consisting of hotels, apartments, retail centers, and office buildings with plans to expand even further.

Claremont Companies offers a comprehensive benefits and rewards compensation package that includes:

Competitive Wages
Medical, Dental and Vision Insurance
Flexible Spending Account
FSA Dependent Care
Long Term Disability
Group Term Life Insurance
401(k) retirement plan with Employer Match
Vacation and Holiday Pay
Sick Pay
Employee Assistance Program
Tuition Reimbursement

Claremont Companies is an equal opportunity employer. EOE M/F/D/V

INDPR1

LI-DNP

Numbers & Facts

Location	Brookline, Massachusetts
Website	https://claremontcorp.com/careers/

Skills

Asset Managementunmatched
Dental Insuranceunmatched
Employee Assistance Planunmatched
Flexible Spending Accountsunmatched
Housekeeping/Cleaningunmatched
Life Insuranceunmatched
Lift/Move 30 Poundsunmatched
Operationsunmatched
Physical Demandsunmatched
Real Estateunmatched
Real Estate Developmentunmatched
Regulationsunmatched
Retailunmatched
Safety/Work Safetyunmatched
Security Complianceunmatched
Time Managementunmatched
Vision Planunmatched

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Housekeeping Supervisor Brookline, MA

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