Job SummaryThe Karol Hotel is a boutique hotel located in the Feather Sound area of Clearwater, FL, convenient to the beaches, St Pete, and Tampa. The Karol features 123 rooms and suites, and features Katch Restaurant and Vantage Rooftop Bar, along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriott's Tribute Portfolio.The Housekeeping Supervisor will be responsible for leading daily cleaning operations, inspecting rooms for quality standards, and training staff to ensure high quality according to Marriott standards. The Housekeeping Supervisor reports to the Housekeeping Manager.Essential FunctionsAssist the Housekeeping Manager with implementing the key control system for the housekeeping departmentMonitor all rooms to include appliances, furniture, room supplies and general appearance of rooms to ensure the appearance of luxury hotel standardsConduct daily inspections for all arriving VIP guestsEnsure lobby, guest hallways, back of house and housekeeping areas are cleaned and well organized at all timesRetain detailed inventory of all needed housekeeping supplies and amenities for supply orderingEnsure guest confidentiality, privacy and security by correctly following hotel proceduresMotivate, coach, and counsel Room, House, and Lobby AttendantsMonitor work orders and submit to Maintenance Department according to proceduresRespond to all guest requests, situations, complaints and accidents presented to housekeeping in an attentive, courteous and efficient mannerEmpowers team members to provide an exceptional guest experienceAssist with preparing housekeeping team weekly scheduleGreet and welcome all guests in public areasQualification StandardsEducation & ExperienceHousekeeping experience requiredHospitality/hotel experience strongly preferredBilingual English/Spanish speaker strongly preferredStrong communication and customer service skillsPhysical and Mental DemandsAbility to stand and be on feet extended periods of timeAbility to lift up to 25 poundsAbility to work a variety of shifts, including weekend and eveningAbility to work independently, take direction, and provide direction to othersWhat's In It For You?Medical, Dental, and Vision Insurance *Paid Time Off *401(k) Plan + Company MatchDiscounted Employee MealsMarriott Hotel discounts worldwideCareer Growth – We promote from within!* For full time employees