Cleanroom, Coaching, Communication Skills, Corporate Policies, Dental Insurance, Detail Oriented, Housekeeping/Cleaning, Laundry, Leadership, Maintain Compliance, Onboarding, Operations, Operations Management, Organizational Skills, People Management, Quality Management, Quality Metrics, Regulatory Compliance, Safety Compliance, Safety Process, Sanitation, Staff Development, Team Lead/Manager
Job Overview
We are seeking a detail-oriented and motivated Housekeeping Supervisor to join our team. In this role, you will oversee the daily operations of the Housekeeping Department, ensuring guest rooms, public areas, and back-of-house spaces meet brand cleanliness and presentation standards. The ideal candidate is a hands-on leader who can motivate team members, maintain quality standards, and help deliver an exceptional guest experience.
What You'll Do
- Supervise and support Room Attendants, Housepersons, and Laundry Attendants to ensure efficient daily operations.
- Inspect guest rooms, corridors, public areas, and back-of-house areas to ensure compliance with brand standards.
- Assist with daily room assignments and staffing based on occupancy levels and operational needs.
- Train, coach, and motivate team members on housekeeping procedures, safety protocols, and guest service standards.
- Monitor inventory of linens, guest amenities, and housekeeping supplies, reporting shortages as needed.
- Ensure compliance with all safety, sanitation, and company policies and procedures.
- Respond promptly and professionally to guest requests and housekeeping-related concerns.
- Communicate with Front Desk and Maintenance teams to ensure guest rooms are clean, properly maintained, and ready for occupancy.
- Support the onboarding and development of new housekeeping team members.
- Assist in achieving departmental goals related to cleanliness, guest satisfaction, and operational efficiency.
What We're Looking For
- Previous housekeeping experience in a hotel or hospitality environment required.
- Prior supervisory or leadership experience preferred.
- Strong knowledge of housekeeping procedures, cleaning products, and quality standards.
- Excellent attention to detail and organizational skills.
- Strong leadership, communication, and coaching abilities.
- Ability to work efficiently in a fast-paced environment while maintaining high service standards.
- Ability to stand, walk, bend, and lift throughout the shift.
- Flexible availability, including weekends and holidays.
- Marriott experience is a plus.
Join Us!
If you are passionate about hospitality, take pride in maintaining exceptional cleanliness standards, and enjoy leading a team, we encourage you to apply. Join us and help create outstanding guest experiences while building your career in hospitality.
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
M
MIA HOSPITALITY MANAGEMENT LLC