Coaching, Communication Skills, Conferences, Customer Satisfaction, Dental Insurance, Detail Oriented, English Language, Equipment Maintenance/Repair, Follow Through, Housekeeping/Cleaning, Interpersonal Skills, Inventory Management, Laundry, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Mentoring, Multilingual, Operational Support, Operations Management, People Management, Personal Care, Problem Solving Skills, Procedure Implementation, Property Management, Recreation, Safety Compliance, Sanitation, Spanish Language, Team Building, Team Lead/Manager, Team Player, Technical Leadership, Time Management, Vision Plan
We are currently looking for a Housekeeping Supervisor to join our team!
Housekeeping Supervisor - Western Camps, Inc.
Location: Sanger, CA
Pay: $24.00-$33.00/hour
Job Type: Regular, full-time
Who We Are
Wonder Valley Ranch Resort & Conference Center is part of Western Camps, Inc., a family-owned company that has been creating meaningful experiences in the Central Valley for over 60 years. Located in the beautiful Sierra foothills, we offer a wide range of programs and services through three unique programs:
- Wonder Valley Ranch Resort, hosting conferences, retreats, and special events
- Wonder Valley Outdoor Education, providing hands-on learning experiences for schools across California
- River Way Ranch Camp, one of the country's premier overnight summer camps for youth
At Western Camps Inc., we are more than just a team—we are a community united by our core values. Our top priority is the well-being of our team, and we actively encourage self-care, personal growth, and a sense of purpose in the work we do. We also believe in extending genuine hospitality to every guest who walks through our doors.
Our core values—flexibility, ownership, integrity, collaboration, and care—guide our actions and decisions every day. They shape our culture, define who we are, and drive us toward a shared vision of excellence. Join us and be part of a team where those values aren’t just words—they’re the foundation of our success.
Working at Wonder Valley
At Wonder Valley Ranch Resort, the Housekeeping Supervisor plays a vital role in maintaining our high standards of cleanliness and guest satisfaction across all lodging and public areas. This is a hands-on, people-first position that oversees day-to-day operations and supports a team of dedicated room attendants.
You'll work closely with other departments to ensure room and space readiness, resolve issues promptly, and create a positive, collaborative work environment that motivates your team and ensures our guests feel at home.
What You'll Do
- Supervise all housekeeping staff and daily room assignments
- Lead pre-shift meetings, communicate property updates, and ensure proper task coverage
- Monitor and inspect guest rooms, meeting spaces, and public areas for cleanliness and readiness
- Ensure compliance with safety, sanitation, and guest privacy standards
- Train, coach, and mentor housekeeping staff to meet quality and productivity goals
- Adjust staffing and assignments based on occupancy and operational needs
- Manage laundry operations and maintain laundry equipment
- Coordinate room status updates with the front desk and operations team
- Process and follow through on maintenance requests and work orders
- Monitor customer satisfaction feedback and implement improvements
- Maintain housekeeping supply inventory and manage restocking needs
- Ensure adherence to key control procedures
- Promote a professional, guest-friendly culture within the department
- Step in to assist with cleaning tasks as needed to meet deadlines or cover staff absences
- Collaborate with the Operations Manager on staffing, discipline, and team development
- Communicate effectively with other departments to support a seamless guest experience
- Other duties as assigned
What We're Looking For
- Minimum 2 years experience in professional cleaning (hospitality experience is a plus, but not required)
- Prior supervisory or team lead experience is a must
- Bilingual (English/Spanish) required
- Detail-oriented with strong time management and problem solving skills
- Able to lead by example and foster a positive team culture
- Comfortable using basic technology and property management systems
- Physically capable of lifting up to 50lbs, standing, bending, and performing cleaning duties when needed
- Excellent communication and interpersonal skills
- Must be available to work flexible schedules
Pay & Perks
- Hourly Pay: $24.00-$33.00, depending on experience
- Free staff meals during each shift
- Health, dental, and vision insurance for full-time staff
- 401(k) retirement plan
- Paid time off
- Employee discounts on lodging and resort services
- Beautiful campus with outdoor recreation access
- Training and development with opportunities for internal mobility and growth
Ready to Apply?
If you’re dependable, take pride in your work, and want to be part of a supportive team in a beautiful setting, we’d love to meet you. Apply today and help us keep Wonder Valley Ranch Resort a place where comfort, care, and community come together.
Western Camps, Inc. is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status