Primary Responsibilities:
Oversees the overall cleaning and maintenance of guest units, public areas, and operation areas. Conducts daily inspections of work performed by the maids, housemen, and turndown attendants. Implements training procedures. Compiles data to be used on scheduling housekeeping special projects: i.e. Carpet shampooing, drapery cleaning, etc. Assists in the planning for policies, standards, and objectives that will provide the institution with an effective housekeeping service. Ensures necessary maintenance is reported and completed by engineers in a timely fashion. Assists in the completion of inventories. Performs turndown service. Performs all other duties as assigned.
Education / Skills / Work Experience Required:
HS Diploma 1 year housekeeping supervisory position Must be able to read, write, understand and speak the English language Familiarity of basic housekeeping and hotel/resort practices Knowledge of chemicals and equipment used in the department Capable of working under pressure Ability to make decisions, exercise common sense and uses authority effectively Familiarity of basic operational procedures of floor equipment, microwave ovens, vacuums, and washer machines Must be flexible in hours and days worked (available to cover primarily evening shifts) Familiarity of radio communications
Working Conditions Associated with this Position:
Business office Laundry equipment facilities Guest accommodations
Note: This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.