The Housekeeping Supervisor at The Verve Hotel - Boston Natick plays a key role in ensuring the highest standards of cleanliness and guest satisfaction throughout the hotel. This position involves overseeing the daily operations of the housekeeping team, maintaining inventory, and working closely with management to provide a welcoming and pristine environment for all guests.
Responsibilities
- Supervise and coordinate housekeeping staff to ensure assigned areas are cleaned to company standards.
- Train, motivate, and evaluate housekeeping team members.
- Manage scheduling and daily assignments to maintain operational efficiency.
- Inspect guest rooms, public areas, and back-of-house spaces for cleanliness and maintenance issues.
- Maintain inventory of cleaning supplies and linens, and coordinate with purchasing as needed.
- Respond promptly and professionally to guest requests and concerns related to housekeeping.
- Enforce health and safety standards and follow hotel policies and procedures.
Requirements
- Minimum of 2 years housekeeping supervisory experience in a hotel or hospitality environment preferred.
- Strong leadership and communication skills.
- Ability to work a flexible schedule, including weekends and holidays as needed.
- Attention to detail and ability to maintain high standards of cleanliness.
- Basic computer skills for record-keeping and scheduling.
- Physical ability to perform tasks involving standing, bending, and lifting for extended periods.
Benefits
- Competitive pay of $20.00 - $20.00 per hour, paid bi-weekly.
- Opportunity to work in a growing hotel with a dynamic team.
- Employee discounts on hotel services and amenities.
- Supportive work environment with opportunities for advancement.
- Medical, Dental and Vision Insurance.
- Supplemental Insurance (Optional).
- 401(K) retirement plan.
- Personal and Vacation time.
- Free employee lunch.
- Free employee parking.
About the Company
The Verve Hotel - Boston Natick is a vibrant and modern hotel located in Natick, MA, dedicated to providing exceptional guest experiences. Our team values professionalism, hospitality, and a commitment to excellence in all that we do. Join us and be part of an exciting hospitality environment where your contributions make a difference.
We are an Equal Opportunity Employer.