Residences at The Little Nell offer exquisite private mountainside homes and guest rooms situated at the base of Aspen Mountain. Owners and rental guests enjoy exceptional personal service delivered by Aspen''s only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, and unparalleled access to Americas most famous mountain town.
The dramatic, mountain-inspired architecture features exceptional finishes, custom furnishings, fine art, and curated collectibles, with expansive private decks and furnished balconies that overlook breathtaking mountain scenery and the vibrant energy at the base of the gondola. Residences at The Little Nell also provide access to a stunning rooftop pool and water garden, gym and yoga studio with a view.
For more information, visit https://www.thelittlenell.com/residences or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Position Summary
The Housekeeping Supervisor helps maintain high levels of cleanliness within guest rooms and public areas through inspection, reporting, and cleaning. The Housekeeping Supervisor also helps train and manage staff. This position reports to the Director of Housekeeping.
Job Posting Deadline
Applications for this position will be accepted until May 24, 2026.
Essential Job Functions/Key Job Responsibilities
Help train and manager housekeeping staff
Brief housekeeping staff on events, occupancy of the day, and the cleaning focus of the day
Provide housekeeping staff with necessary tools to complete cleaning assignments
Monitor the speed of housekeeping staff to ensure all duties are completed in a timely manner
Make housekeeping boards with the cleaning focus of the day
Inspect rooms and public areas for overall cleanliness
Maintain constant communication with front desk about early arrivals, late departures, and room requests
Stay abreast on occupancy of the day, departure and arrivals, event(s) of the day, VIP rooms, special requests, and guest reviews
Assist in cleaning rooms and public areas as needed
Other duties as assigned
Education & Experience Requirements
High School Diploma or equivalent required
2 years of management experience preferred
5 years of housekeeping or cleaning experience preferred
Knowledge, Skills & Abilities
Proficient knowledge of industry trends and best practices
Proficient knowledge in company policies and procedures
Detailed knowledge of internal processes, workflows, and decision-making protocols
Proficient knowledge of employee management strategies, performance evaluations, and conflict resolution techniques.
Ability to mediate and resolve conflicts effectively to maintain team cohesion
Skill in assigning tasks and responsibilities to team members based on their strengths
Skills in coaching and mentoring team members to help them grow professionally
Proficiency in planning, managing, and executing projects within scope and deadlines
Ability to handle difficult customer interactions and ensure high levels of satisfaction
Ability to manage multiple priorities and projects simultaneously without sacrificing quality
Ability to communicate in English and Spanish
Work Environment & Physical Demands
Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company''s benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster