Housekeeping Supervisor

Overview

Opportunity:  Housekeeping Supervisor

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Your Growth Path  

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Your Focus

• Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
• Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)
• Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
• Issue cleaning supplies and equipment to associates.
• On occasion, clean rooms or assist staff with cleaning rooms. 
• Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors. 
• Supervise laundry employees, if applicable.
• Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Practice safe work habits and wear protective safety equipment.
• Assist in the breakfast area as needed.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills 

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

 Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. 

What We Believe

 People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Located near Sacramento's Land Park neighborhood, our upscale hotel is 2.6 miles from the Sacramento Executive Airport and 11 miles from the Sacramento International Airport, offering an ideal location with serene surroundings. Enjoy access to a variety of popular area attractions, such as Old Sacramento, the Sacramento Zoo and Sacramento City College. Whether here for work or play, retreat to our spacious hotel rooms and suites featuring luxurious bedding and bathrooms, and treat yourself to a delicious meal at our on-site seafood restaurant. You can also pamper yourself with a decadent treatment at our full-service, award-winning spa, and maintain your exercise routine at our 24-hour fitness center with cardio equipment and free weights. Before you leave, relax by the pool or the river while sipping a glass of wine from a local vineyard. Stylish event space is available for memorable events.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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