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Housekeeping Supervisor

Hilton Hotels

Saint Louis, MO

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JOB DETAILS
SALARY
SKILLS
Career Development, Communication Skills, Computer Workstations, Detail Oriented, High School Diploma, Housekeeping/Cleaning, Laundry, Maintain Compliance, Maintenance Services, Operations Management, Order Supplies, Organizational Skills, People Management, Performance Analysis, Performance Reviews, Quality Metrics, Staff Training
LOCATION
Saint Louis, MO
POSTED
4 days ago
I-55 & Butler Hill Road
South St. Louis

Starting Pay: $18.75 per hour!

We are seeking a Housekeeping Supervisor to join our team of professionals! The primary scope of this position is to assist with supervising housekeeping staff and inspects rooms and public areas for service and quality standards to ensure guest satisfaction.

Primary Responsibilities:
  • Assists with managing the operations of the housekeeping and laundry areas to ensure the achievement of departmental productivity objectives and service quality standards
  • Inspects guestrooms, corridors and common areas in workstation daily to ensure adherence to established cleanliness standards, and proper amenity and literature placement
  • Inspects for needed repairs, reports maintenance problems immediately and follows up to ensure the work has been completed
  • Assists with training and provides career development for housekeeping staff; conducts performance evaluations and provides feedback for employees
  • Instructs housekeeping staff in the proper performance of their duties
  • Ensures that employees have a sufficient amount of necessary supplies through regular supply and linen inventories; orders and receives supplies to maintain appropriate inventor levels
  • Assists with coordinating with the Guest Service Department daily to ensure guest special requests are met (e.g., V.I.P needs, early check-ins, etc.)
  • May perform any housekeeping duties necessary to ensure guest satisfaction
Qualifications/Requirements:
  • High School diploma or equivalent
  • One year of housekeeping experience
  • One year of supervisory experience
Preferred Skills:
  • Detailed oriented
  • Communication skills
  • Organizational ability

About the Company

H

Hilton Hotels

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