Housekeeping Supervisor

About the Role

Housekeeping supports all three of our programs, so no two weeks look quite the same. You might prepare guest rooms and a ballroom for a corporate conference one week, turn over dorm-style lodging for a school group the next, and get camp facilities ready for a full summer of campers.

The rhythm here is built around groups rather than a steady daily room count. You plan ahead of arrivals and departures, staff to the calendar, and lead your team through the turnovers that matter. If you like owning a schedule, thinking a few days out, and seeing an entire property come together before a group walks in, you will do well here.

You will lead a dedicated housekeeping team, and like everyone on this campus, you jump in when it counts. On a heavy turnover day or when the team is short, you are the kind of leader who rolls up their sleeves and works alongside them.

What You'll Do

• Plan daily and weekly housekeeping schedules across the resort, outdoor education, and camp calendars, and adjust staffing as bookings change
• Assign rooms and spaces each day and lead pre-shift meetings
• Inspect guest rooms, group lodging, meeting and event spaces, and public areas for cleanliness and readiness
• Train, coach, and mentor the housekeeping team to meet quality and productivity standards
• Manage laundry operations, including linens for large group turnovers, and maintain laundry equipment
• Maintain supply inventory and manage restocking ahead of busy weeks
• Submit and follow through on maintenance requests and work orders
• Coordinate room and space readiness with the front office and operations team
• Ensure adherence to safety, sanitation, guest privacy, and key control procedures
• Step in alongside the team on cleaning and turnover work when the schedule calls for it
• Partner with the Operations Manager on staffing, performance, and team development
• Other duties as assigned

What We're Looking For

You do not need professional housekeeping experience. We will teach you our standards. What we cannot teach is pride in a job well done and the ability to lead a crew.

We would love to hear from you if you have led a team in a fast-paced, hands-on environment. That includes restaurant and fast food shift managers, retail and grocery leads, janitorial and custodial supervisors, warehouse leads, and of course hotel, resort, camp, and school housekeeping backgrounds.

Required:

• Experience supervising or leading a team, including assigning work, holding people to a standard, and handling issues in the moment
• Comfortable building and adjusting a schedule, and staffing to a workload that changes week to week
• Genuine pride in clean, finished work, and satisfaction in seeing a space done right
• Ability to communicate effectively in both English and Spanish. Our housekeeping team is primarily Spanish-speaking, and this role trains, directs, and delivers safety instructions to that team
• Detail-oriented, with strong time management and problem solving skills
• Able to lead by example and build a positive team culture
• Comfortable using basic technology and property systems
• Able to lift up to 50 lbs and to stand, bend, reach, and perform cleaning duties as needed, with or without reasonable accommodation
• Available to work a flexible schedule, including weekends and group arrival and departure days

Pay & Perks

• $24.00 to $33.00 per hour, depending on experience
• Free staff meals each shift
• Health, dental, and vision insurance for full-time staff
• 401(k) retirement plan
• Paid time off
• Employee discounts on lodging and resort services
• Beautiful campus with outdoor recreation access
• Training and development with opportunities for internal mobility and growth

Ready to Apply?

If you are dependable, take pride in your work, and want to lead a team in a setting where comfort, care, and community come together, we would love to meet you. Apply today.