Communication Skills, Detail Oriented, Housekeeping/Cleaning, Leadership, Mentoring, Multitasking, Operations, People Management, Service Delivery, Team Player
About the role
Hotel Bardo Savannah is looking for a passionate, service-driven, and confident Housekeeping Supervisor to lead by example, train, and mentor our Housekeeping team. This hands-on role supports leadership and the Housekeeping team in the daily operations of the Housekeeping department. In this role, you will work with a team of hospitality professionals who are dedicated to delivering exceptional service to our guests.
This is an onsite position located at Hotel Bardo Savannah.
What you'll do
- Ensure the quality and consistency of the guest experience and room cleanliness by implementing and enforcing Hotel housekeeping standards
- Lead and foster a positive and engaging work culture
- Assist in overseeing operations of the Housekeeping department
- Collaborate and work cohesively with other team members and departments
- Handle challenges with poise and positivity
- Maintain organization within the Housekeeping department
- Effectively respond to guests’ requests, problems, or complaints in an attentive, courteous, and efficient manner
Qualifications
- A strong leader with a passion for hospitality and providing elevated service with a minimum of 2 years of supervisory experience in a upscale or luxury hotel or resort setting
- Flexible, hard-working team player with a positive attitude and strong attention to detail
- Ability to multi-task in a fast-paced environment
- Excellent personal presentation and grooming standards
- Exceptional organization and cleanliness standards
- Strong communication skills