Candidate Screening, Cleaning Equipment, Cleanroom, Coaching, Employee Assistance Plan, Health Insurance, High School Diploma, Housekeeping/Cleaning, Laundry, Lift/Move 25 Pounds, OSHA, Office Management, People Management, Process Improvement, Safety Equipment, Safety/Work Safety, Staff Training, Sustainability, Vision Plan
Opportunity: Housekeeping Supervisor
Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.
Your Growth Path:
- Executive Housekeeper
- Front Office Manager
- Assistant General Manager
- General Manager
Your Focus:
- Train, schedule, coach, and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Screen job applicants and hire new employees in the event housekeeping associates are HHM employees.
- Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
- Issue cleaning supplies and equipment to associates.
- On occasion clean rooms or assist staff with cleaning rooms.
- Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors.
- Supervise laundry employees if applicable.
- Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
- Assist in the breakfast area as needed.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills:
- High School diploma preferred.
- Previous housekeeping experience or equivalent training required.
- Previous supervisory responsibility preferred.
HHM Benefits and Perks:
- Competitive wages for full time and part time opportunities
- Medical, Dental, and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter, Transit, and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context:
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.
What We Believe:
- People Are Our Capability
- Hearts That Serve
- Only Excellence
- Stay Nimble
- Own It