Powerlink Healthcare Services has an immediate need for a dynamic, versatile and highly organized and detailed oriented Housekeeping Team Lead to join our Operational Management team. Powerlink is a provider of Healthcare Integrated Services to Long-Term Care and Senior Living Facilities, throughout the United States, located in Warren, MI. We provide award-winning and highly successful solutions within the areas of Food and Nutrition Services, Housekeeping and Laundry Services, and Facility Maintenance.
As a Team Lead you will be responsible for the operation and managing of staff in the housekeeping department. Instruct and develop staff. Serve as a liaison between departments and other Long-term- care departments to provide the highest possible level of service.
Powerlink Corporate Culture:
Outcome-oriented; results-focused with strong performance values
Detailed-oriented; quality and precision-focused
Customer-oriented; a customer-centric mindset
Team-oriented; work is cooperative and collaborative
Key Responsibilities:
Establish and review standards and work procedures for assigned housekeeping staff in accordance with established policies and practices
Evaluate and recommend termination of facility housekeeping personnel in accordance with established policies, practices and standards
Orient, train, and supervise assigned housekeeping staff
Regular inspections and evaluations of the facility with the ability to recommend action items
Communicate with other team members to coordinate housekeeping activities
Schedule major project work, assuring that adequate staff and supplies are available
Conduct regular inventory of housekeeping and laundry supplies
Follow-up on all client requests and complaints
Additional responsibilities as assigned
Preferred Qualifications:
Working knowledge of housekeeping procedures and managing others preferred
Strong work ethic, intense drive and initiative for quality and customer service
Excellent written and oral communication, listening and empathy, and problem solving (one-on-one and group) skills
Ability to utilize a participative approach to lead staff, to function appropriately under stress, to organize and prioritize tasks
Excellent stress management skills.
Administrative and organizational, and client follow-through skills
Ability to work 4 10-hour shifts - scheduled Sat, Sunday, Monday and Tuesday 6:00 am - 4:30 pm
Numbers & Facts
Location
Detroit, MI
Skills
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Employee Terminationsunmatched
Establish Prioritiesunmatched
Facilities and Maintenanceunmatched
Follow Throughunmatched
Food Servicesunmatched
Healthcareunmatched
Healthcare Providersunmatched
Housekeeping/Cleaningunmatched
Laundryunmatched
Long-Term Careunmatched
Nutritionunmatched
Operations Managementunmatched
Organizational Skillsunmatched
People Managementunmatched
Policy Developmentunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Project Scheduleunmatched
Quality Assuranceunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Writing Skillsunmatched
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