DescriptionThe Temecula KOA at Vail Lake Resort is an outdoor campground destination looking for enthusiastic people to join our housekeeping hospitality team. Located in beautiful Southern California among a grove of oak trees, we are a year‑round park offering camping close to the Temecula wine country, beautiful Vail Lake, and miles of mountain bike, horse, and hiking trails. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to you!Working HoursSeasonal, Part‑time starting in MayDays will vary depending on needs of the department and can be Sunday‑SaturdayScheduled hours can be from 7am-8pm but most occur 10am-8pm10‑25 hours/week depending on occupancy and positionHigh activity around all holidays and weekends$17/hour and up depending on experience.ResponsibilitiesEnsures customers receive a high level of service consistent with our customer service philosophyCommunicate with all staff and management using TeamsEnforce campground policies and implement solutions consistent with goals of parkProactive guest management to ensure positive environment for all guestsCoordinate with Guest Service/Front Desk staff for guest arrivalsCoordinate with Guest Service/Front Desk staff for problem resolution when applicableUtilize creative problem solving skillsDaily cleaning and maintenance of the restroom facilitiesJanitorial duties on all buildings at the campgroundCleaning and preparation of deluxe cabins and deluxe tents for guest arrivals. This includes but is not limited to: striping of linens, washing of dishes, cleaning of all surfaces, making beds, vacuuming, replenishment of consumables, tidiness of outside areas, etc.Laundry of linens for deluxe accommodations as neededContribute to the organization of all housekeeping suppliesComplete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.RequirementsGood customer service and communications skillsAbility to multi task and prioritizeAble to work with others and work independentlyProfessional Appearance and attitude towards guests and fellow team membersCommunicate professionally and patientlyBe on your feet during shift and able to lift at least 30 lbs.Climb stairs, bend, lift, and move repetitively as neededAbility to thrive in a fast‑paced environmentActively communicate both verbally and writtenSpeak English, bilingual a plus#J-18808-Ljbffr