Houseperson

Seeking Houseperson for Hampton Inn Hotel 

Candidate must be able to pass a background and drug screen.

Candidate must be able to work a flexible work schedule to include days, nights, weekends and holidays.

FLSA: Non-Exempt 

Job Summary: The hotel Houseperson is an hourly position reporting directly to the Chief Maintenance Engineer. The Houseperson is responsible for the overall cleanliness of the hotel corridors and public areas such as lobby, pool, breakfast room, public restrooms.      

Essential Functions: 

Housekeeping Operations:

1. Maintains brand and company standard for cleanliness in hotel corridors and public areas
2. Stocks room attendant’s carts with supplies
3. Rotates linens and stocks linens in storerooms
4. Maintains shelf organization in the storerooms
5. Replenishes storeroom supplies
6. Removes trash and dirty linens from room attendant carts
7. Cleans furniture, elevators, glass, planters, etc. in public areas
8. Cleans and set up of meeting room space
9. Sweeps and vacuums floors, hallways, and stairwells
10. Reports maintenance concerns or completes work repair orders
11. Cleans walls, carpets, light fixtures, etc.
12. Assists the Engineering staff when necessary
13. Delivers special request items such as cribs, roll-a-ways, extra linen, etc. to guest rooms
14. Picks up trash from parking lot and garden areas
15. Completes pool maintenance as necessary
16. Other duties as assigned

 For properties with Shuttle Van Service- Additional duties may include driving the shuttle

 Driving:

1. Greets customers immediately with a friendly and professional welcome
2. Demonstrates a commitment to guest service by proactively responding to guest needs and delivering excellent customer service                                                                
3. Actively listens to customer requests and responds professionally and appropriately
4. Transports hotel guests to and from hotel
5. Completes errands and deliveries as directed by Front Office Supervisor or General Manager
6. Tracks mileage daily
7. Ensures vehicle is regularly fueled, cleaned and maintained and preventive maintenance is completed as per manufacturer’s specifications
8. Regularly performs safety checks on vehicle such as checking gas, tires inflation and oil levels, etc.
9. Other duties as assigned 

Safety and Security: 

1. Coordinates with local health, safety, fire, and building inspectors to ensure compliance with all applicable codes and regulations
2. Recognizes, reports, and corrects conditions which may create security and safety hazards
3. Understands and adheres to policies and procedures for the hotel’s key control system

 Required Knowledge, Skills, and Abilities:

1. Ability to multi-task and be organized
2. Good time management skills
3. Ability to exercise good judgment
4. Ability to schedule, prioritize, and perform work
5. Ability to read, write and effectively communicate in English
6. Ability to complete Brand required training within Brand specified timeframe
7. Ability to obtain Pool Operators Certificate
8. Ability to obtain CPR Certification

 Education and Experience: 

1. High school diploma/GED, preferred
2. For properties with Shuttle Van Service- Valid State Issued Driver's License, preferred
   • Issuing state must match the state for which the shuttle van is registered.
   • Must have a clean driving record
   • Must be 22 years old or over with five (5) years driving experience

 Physical and Environmental Conditions:

1. Ability to push/pull up to 200lb housekeeping cart
2. Must be able to stand and walk for long periods of time, and be able to bend at the waist and stretch above the head
3. This position works with and around several different chemicals during the course of the day
4. This position works with and around blood borne pathogens

Due to the nature of the position, you can expect to walk around the hotel, climb in out of vehicle and standup the majority of the time. Work environment involves risks or discomforts which require safety precautions. Use of safe work place practices is required.

This document only provides a general description of the position. It is neither intended nor represented as providing a fixed and/or complete list of its duties, skills, efforts, responsibilities or working conditions. Management has the right at any time to change these duties or description herein.

The Cherry Cove Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Pursuant to the Americans with Disabilities Act (ADA), the Amendments Act of 2008 (ADAAA), Titles I and II of the ADA of 1990, and Sections 503 and 504 of the Rehabilitation Act of 1973, The Cherry Cove Group will not discriminate against any employee or applicant for employment because of a physical or mental impairment with regard to any position or program for which that person is qualified.