A Banquet Set-Up Attendant is responsible for preparing, maintaining, and resetting banquet and event spaces to ensure seamless execution and an exceptional guest experience. This role involves setting up rooms according to Banquet Event Orders (BEOs), including arranging tables, chairs, staging, linens, décor, and other equipment, as well as efficiently breaking down and resetting spaces between events. The attendant maintains cleanliness and organization throughout all banquet areas before, during, and after events, supports the banquet team by assisting with guest requests and replenishing supplies, and ensures all equipment and furniture are handled, stored, and maintained properly. Additionally, the position requires monitoring inventory, reporting maintenance or safety concerns, and working collaboratively with team members and other departments to meet event timelines while upholding the hotel's service standards and professional expectations.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We''re passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We''re leaders in our industry and in our communities.
Teamwork - We''re team players in everything we do.
Ownership - We''re the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
Specifically, you would be responsible for performing the following tasks to the highest standards:
Set up banquet rooms and event spaces according to Banquet Event Orders (BEOs), including but not limited to chairs, staging, dance floors, linens and décor
Breakdown and reset rooms efficiently after events.
Maintain cleanliness of all banquet areas before, during and after events, including but not limited to vacuuming, trash removal, dusting and polishing)
Ensure back of house storage areas, banquet closets and hallways are organized and safe.
Report and/or resolve maintenance issues promptly.
Assist banquet servers, captains and catering staff during events as needed that includes but is not limited to refreshing water, replenishing supplies and moving furniture as required.
Respond quickly to guest or client requests during set up or events.
Uphold hotel service standards and maintain a professional appearance.
Properly handle, store and maintain banquet furniture, linens and equipment.
Monitor inventory levels and report shortages of supplies and/or damaged equipment.
Follow hotel procedures for lifting, moving and storing heavy items safely.
Work closely with Banquet team, catering staff and other hotel departments to ensure smooth event execution.
Communicate effectively with supervisors about event progress, issues or changes.
Follow schedules and task assignments both supervised and unsupervised to meet event timelines.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Set up banquet rooms and event spaces according to Banquet Event Orders (BEOs), including but not limited to chairs, staging, dance floors, linens and décor
Breakdown and reset rooms efficiently after events.
Maintain cleanliness of all banquet areas before, during and after events, including but not limited to vacuuming, trash removal, dusting and polishing)
Ensure back of house storage areas, banquet closets and hallways are organized and safe.
Report and/or resolve maintenance issues promptly.
Assist banquet servers, captains and catering staff during events as needed that includes but is not limited to refreshing water, replenishing supplies and moving furniture as required.
Respond quickly to guest or client requests during set up or events.
Uphold hotel service standards and maintain a professional appearance.
Properly handle, store and maintain banquet furniture, linens and equipment.
Monitor inventory levels and report shortages of supplies and/or damaged equipment.
Follow hotel procedures for lifting, moving and storing heavy items safely.
Work closely with Banquet team, catering staff and other hotel departments to ensure smooth event execution.
Communicate effectively with supervisors about event progress, issues or changes.
Follow schedules and task assignments both supervised and unsupervised to meet event timelines.