Houseperson

What you'll be responsible for:

The Houseperson I assists housekeeping and hotel operations by maintaining cleanliness in public areas, supporting housekeeping staff, restocking supplies, and removing trash. This entry-level role focuses on learning hotel operations and supporting a seamless guest experience under guidance.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Support room attendants by delivering and removing linens, towels, and guest room supplies
• Maintain cleanliness of hotel common areas, including lobbies, hallways, stairwells, and public restrooms
• Remove trash and recyclables from guest rooms, public spaces, and housekeeping stations
• Restock housekeeping closets and carts with necessary supplies and amenities
• Respond to guest or team requests promptly and courteously
• Assist with laundry and light maintenance tasks as needed
• Ensure back-of-house areas (storage, laundry, supply closets) are organized and clean
• Follow all safety and sanitation protocols

Success Measures

• Public areas and back-of-house spaces are consistently clean and organized
• Supplies and linens are properly stocked and available for housekeeping staff
• Guest requests and team support are handled promptly and courteously
• Demonstrates willingness to learn and follow direction

Qualifications

• Attention to detail and ability to maintain high standards of cleanliness.
• Physical ability to perform repetitive tasks like bending, lifting, and reaching. 
• Ability to work independently and as part of a team
• Basic understanding of cleaning chemicals and proper usage
• Excellent customer service skills and ability to interact with guests professionally.
• Ability to work in varying temperatures