Houseperson, Part-Time | Homewood Suites, Lincolnshire

This position is responsible for cleaning and maintaining public spaces and stocking housekeeping supplies. Assists housekeepers and guests as needed by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest satisfaction.

• Responsible for cleaning hotel public spaces
• Stock housekeeping supplies and linen
• Responsible for delivering housekeeping related items to guest rooms
• Accountable for guest satisfaction as it pertains to housekeeping service at the property
• Assist and respond to requests in a positive and timely manner while providing the highest level of quality service to the guest
• Work as a team player and actively contributes to the efforts of other departments as necessary
• Understand and follow the company guest service recovery program
• Ensure a clean and safe work area in compliance with company, brand, local, state and federal regulations
• Report all maintenance needs and service issues
• Knowledgeable on the safe use of chemicals utilized within the housekeeping department
• Follow all company procedures for guest/employee incidents
• Knowledgeable of hotel emergency procedures
• Produce required volume of work by planning, organizing and prioritizing work duties
• Adhere to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
• Attend all required department and hotel meetings
• Responsible for proper use of all equipment and supplies

Education: High school diploma or GED preferred

Rate: $17.50 - $18.00 per hour

Experience/Knowledge/Skills/Abilities:

• Housekeeping/laundry experience preferred

• Attention to detail, customer focused and the ability to perform job duties in a repetitious and fast-paced environment

• Maintains predictable and reliable attendance

• Ability to lift, push and pull up to 50 pounds consistently throughout the shift

• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods

To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation.

This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Management retains the discretion to add duties or change the duties of this position at any time.

CSM Corporation is an equal opportunity employer that provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.