Houseperson - Residences at The Little Nell

The Residences at The Little Nell offer exquisite private mountainside homes and guest rooms situated at the base of Aspen Mountaintruly paradise for those who love the outdoors. Owners and rental guests enjoy exceptional personal service delivered by Aspens Forbes Five-Star, AAA Five-Diamond Little Nell team, along with effortless ski-in/ski-out access to legendary Aspen Mountain. Every detail is designed to delight, creating a distinguished and grand living experience.

The dramatic, mountain-inspired architecture features exceptional finishes, custom furnishings, fine art, and curated collectibles. Expansive private decks and furnished balconies overlook breathtaking mountain scenery and the vibrant energy at the base of the gondola. Floor plans are thoughtfully designed for luxurious living, with guest rooms ranging from 450 to 850 square feet and Residences spanning 1,700 to 4,000 square feet.

Residences at The Little Nell offers guests in 26 units access to an unbelievably stunning rooftop pool & water garden, a gym and yoga studio with a view, and a service team awaiting guests arrival. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Position Summary

The Houseperson supports the housekeeping team by maintaining cleanliness in public areas, restocking supplies, and assisting with linen distribution and guest requests. This role ensures a seamless guest experience by upholding hotel cleanliness standards and providing essential operational support. This position reports to the Director of Housekeeping.

Job Posting Deadline

Applications for this position will be accepted until May 24, 2026.

Essential Job Functions/Key Job Responsibilities

Maintain cleanliness of public areas, hallways, elevators, and back-of-house spaces in accordance with hotel standards

Assist housekeeping staff by delivering linens, towels, and cleaning supplies to assigned floors or storage areas

Collect and transport soiled linens and trash from guest floors to designated disposal or laundry areas

Ensure housekeeping carts, closets, and storage areas are organized and fully stocked

Respond promptly to guest requests for extra amenities, rollaway beds, cribs, or other housekeeping needs

Assist in deep cleaning projects, including carpet shampooing, window washing, and furniture polishing

Report maintenance issues, damaged items, or safety hazards to the appropriate department

Maintain a professional, courteous, and helpful demeanor when interacting with guests and co-workers

Follow all hotel safety and security protocols, including proper use of cleaning chemicals and equipment

Assist with inventory management by tracking and restocking housekeeping supplies as needed

Uphold the hotels standards of cleanliness, organization, and guest service always

Other duties as assigned

Education & Experience Requirements

High School Diploma or high school equivalent preferred

Knowledge, Skills & Abilities

Proficient knowledge in cleaning experience

Understanding of proper cleaning techniques, sanitation standards, and safety protocols

Familiarity with hotel housekeeping procedures and service standards

Knowledge of proper handling, storage, and usage of cleaning chemicals and equipment

Awareness of OSHA regulations and workplace safety practices

Understanding of inventory control and supply restocking procedures

Ability to prioritize and complete tasks efficiently

Ensuring public areas, hallways, and supply closets are clean and well-maintained

Supporting room attendants and other hotel staff by delivering linens, supplies, and assisting with heavy lifting

Ability to identify and address guest needs or housekeeping concerns in a timely manner

Ability to complete assignments with minimal supervision while maintaining quality standards

Adapt to shifting priorities and guest needs in a fast-paced environment

Friendly and professional demeanor when interacting with guests and co-workers

Ability to properly use and maintain cleaning tools, carts, and equipment while following safety protocols

Ability to communicate verbally in Spanish and English and understand written instructions in English

Work Environment & Physical Demands

Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time

Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces

Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits

This position is categorized as a regular full-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

Health, Dental and Vision Insurance Programs

Flexible Spending Account Programs

Life Insurance Programs

Paid Time Off Programs

Paid Leave Programs

401(k) Savings Plan

Employee Ski Pass and Dependent Ski Passes

Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company''s benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster