Housing Assistant

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off

About the Role:
Benton Township Housing Commission is looking for a dedicated and compassionate Housing Assistant to join our team in Benton Harbor, MI. This is a meaningful opportunity to make a real difference in the lives of community members by helping connect residents with safe, stable, and affordable housing. If you're organized, people-focused, and passionate about public service, we want to hear from you!



Responsibilities:

• Assist applicants and residents with housing applications, eligibility screenings, and program enrollment
• Maintain accurate and up-to-date resident files, records, and housing databases
• Respond to resident inquiries, complaints, and service requests in a timely and professional manner
• Support housing inspections, lease signings, and unit turnover processes
• Coordinate with social service agencies and community partners to connect residents with supportive resources
• Process rent payments, track accounts, and assist with financial reporting tasks
• Ensure compliance with HUD regulations, fair housing laws, and commission policies

Requirements:

• High school diploma or GED required; associate's or bachelor's degree in social services, public administration, or related field preferred
• Prior experience in housing, property management, social services, or public sector administration
• Knowledge of HUD programs, Section 8/Housing Choice Voucher, or public housing regulations is a plus
• Strong organizational skills with attention to detail and accuracy in recordkeeping
• Excellent interpersonal and communication skills with a customer-service mindset
• Proficiency in Microsoft Office Suite and ability to learn housing management software
• Ability to handle sensitive information with confidentiality and professionalism

About Us:
Benton Township Housing Commission has long been a cornerstone of affordable housing services in the Benton Harbor, MI community, dedicated to providing safe and quality housing to low- and moderate-income residents. Our residents trust us to advocate for their needs and deliver reliable, compassionate support. Our team is proud to serve the public and foster a workplace built on integrity, collaboration, and community impact.