Housing Case Manager
Summary:
As our Housing Case Manager, you will use your outgoing nature and strong social skills to build connections and relationships with clients in our community who are in need of housing assistance. Your ability to be independent and flexible will guide your daily work and your leadership skills will support you as you delegate tasks to other team members and volunteers. We are Ogden Weber Community Action Partnership (OWCAP), and we are searching for a highly detailed Housing Case Manager to provide comprehensive case management services for our agency.
What you’ll need to be our Housing Case Manager:
- Bachelor’s Degree in Social Work or related field preferred
- 1 or more years prior related experience
- Preference given to bilingual English/Spanish speaking applicants
- Attention to building and maintaining relationships
- Empathetic and socially focused
- Collaborative, team and customer service oriented
- Flexible and out-going
- Energetic, free-flowing and informal in your approach to daily tasks
- Comfortable with delegating tasks
- Ability to be independent and self-directed in your work
Why you’ll love working with us:
- Status – Full time, non-exempt
- Starting Pay - $20.93
What you’ll do as the Housing Case Manager:
- Responsible for processing and approving or denying housing assistance applications. This includes;
- Determine participant eligibility through the intake process following current eligibility requirements from funding sources.
- Verify receipt of required documentation
- Direct communication with applicant and landlord via phone, email, or in-person meetings
- Submit rental payment requests on behalf of the tenant.
- Connect participants with internal and community resources that assist them in achieving goals set out in their case management plan. Refer all families to meet with a TANF employment counselor.
- Provide customer service by answering phone calls and emails, answering questions, providing support, and determining eligibility.
- Communicate with landlords to determine housing assistance needs and obtain required documentation.
- Enter participant’s application, service information, and notes into database. Must be proficient in Microsoft Office suite and be able to navigate multiple database systems quickly.
- Work towards developing an extensive working knowledge of social services and community resources for participants.
- Position currently funded through 2028.
Who we are:
Ogden Weber Community Action Partnership
Thank you for considering an opportunity at Ogden Weber Community Action Partnership (OWCAP). Our mission is to elevate individuals, families, and communities of Weber County by improving self-sufficiency through services and collaboration. Our programs include Head Start/ Early Head Start, Mental Health Support, Housing Assistance, Employment Assistance, Financial Literacy & Asset Management, VITA, Adult High School Diploma and GED Scholarships, On-Site Weber School District (WSD) Adult Education Classes, On-site WSD ESL Classes, and Communities that Care – Roy.
Ogden Weber Community Action Partnership is a very visible and vocal advocate for serving the needs of the community. We are excited to review your application and hope your talents and abilities will help us all achieve our goal of providing exceptional programs and services to those in need.