Housing Choice Voucher Specialist

• Schedule, interview and process applicants and or clients seeking HCV program assistance and explains and responds to questions regarding application.
• Review applications, verifies income and background, references and household composition to determine applicant eligibility and notifies applicants of either admission or declination.
• Conduct program briefings for HAJ applicants/clients new to the program.
• Sets up contract agreements, calculates rent, works with landlord to resolve issues and concerns.
• Conducts timely re-certifications for assigned clients either annually or interim as required due to family status changes in accordance with HUD and HAJ policy (re-certifications must be completed a minimum of 30 days prior to effective date).
• Responds to inquiries from applicants, clients and landlords and documents complaints, issues and/or updates in the file.
• Prepares monthly reports.
• Complete and submit adjusted disbursement sheet, noting date, type of action and change.
• Maintains a list of all HAP payments suppressed monthly (owner name, client name, contract number and reason for suppression).
• Creates and maintains files for each applicant/client.
• Types and mails correspondence as necessary and maintains copies in client files.
• Understands principles of records and file management.
• Knowledge of intermediate mathematical calculations.
• Understands rules and regulations of the HCV Program.
• General understanding of legal processes and their relationship to HAJ policy and lease agreements.
• Ability to read and understand legal jargon and documents such as HUD regulations and leases.
• Perform other duties as assigned.

• Computer proficiency with Microsoft Office Suite products and a variety of other software applications.
• Excellent interpersonal and communication skills.
• Planning – ability to think ahead and plan over a one-to two-year time span.
• Management – multitask and organize multiple priorities.
• Technical skills in record retention protocols.
• Commitment to company values.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
• Work environment: The noise level in the work environment is usually moderate.

• High School Diploma and two years relevant housing/occupancy specialist, affordable housing case management or related work in property management/real estate or public housing.
• Must have an accredited HCV Certification (Specialist of Occupancy or HCV Specialist Certification) or the ability to obtain within 6 months of hire.
• Must possess a valid Illinois driver’s license.
• Must be able to pass a criminal background check.

• Associate’s degree from an accredited college or university with a major in Finance, Information Technology, Urban Planning, Business/Public Administration or related field.
• Must have an accredited HCV Certification (Specialist of Occupancy or HCV Specialist Certification) or the ability to obtain within 6 months of hire.
• Must possess a valid Illinois driver’s license.
• Must be able to pass a criminal background check.
• Fluent in other languages (Spanish preferred).

• Annual performance appraisal.
• Attainment of annul goals established between supervisor and employee.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• 8 hour shift
• Monday to Friday

• Associate (Preferred)

• Microsoft Office: 3 years (Preferred)
• Recertification/Rent Calc: 2 years (Required)

• Bilingual (Preferred)

• HCV Specialist Certification (Preferred)

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