Supporting the Housing Office, the Admin 3 will Perform daily front desk operations, including opening and closing procedures
Review People Soft Financials, Workday, and other Housing Management Systems to verify guest information and department accounts
Balance daily and nightly audits Perform record keeping, generate billing, and process payments
Create monthly billing schedules and Housing Agreements for long term visitors
Manage guest reservations and check in/out procedures
Correspond with all departments, including the Guest, User, Visitor (GUV) Center, Laboratory Protection, and Facilities and Operations
Use Housing database software and Microsoft Office (e.g., Excel, Word, Outlook)
Handle and process funds received for housing transactions in accordance with all existing policies and procedures
Balance bed checks to room occupancy
Ensure rates are applied as per policy
Process maintenance requests.
Personally follow up on any safety items guests may encounter.
Prepare for guest arrivals and departures.
Process reservations as requested
Assign work to custodians, as appropriate.
Receive customer concerns, needs and/or issues, and coordinate the needed response.
Work closely with the Housing Custodial Supervisor.
Serve as back-up Shuttle dispatcher.
Assist with training requirements for the Division.
Assist with any other tasks or projects assigned by the General Supervisor, Housing.
The above list of duties is not all inclusive of every duty performed by this position but does include the major elements in the job.
Years Experience: 6 without degree/3 with BA
Degree Needed: BA
Specific Knowledge: Proficient in MS Office. Experience with candidate scheduling and minimal HR experience.