Housing Placement Case Manager, Family Center - Westland, MI

Now Hiring: Housing Placement Case Manager, Westland Family Center

Location: Westland, MI
Status: Full-Time
Wage: Competitive Compensation Based on Experience
Schedule: As needed, Monday - Friday

Help Families Find More Than Housing. Help Them Find Hope.

At Samaritas, we believe every family deserves a safe place to call home and the opportunity to build a brighter future. As a Housing Placement Case Manager at our Family Center, you'll play a critical role in helping families overcome barriers, secure stable housing, and achieve long-term independence.

If you're passionate about advocacy, community engagement, and empowering families through life-changing support, this could be the opportunity you've been looking for.

Why Samaritas?

Samaritas is a Michigan-based, faith-driven human services organization dedicated to serving people where they are and helping them become all they were meant to be. Every day, our team members make a tangible difference in the lives of children, families, older adults, refugees, and individuals facing housing insecurity.

When you join Samaritas, you become part of a mission larger than yourself.

Be the rock someone can lean on. #BeTheRock

What You'll Do

As a Housing Placement Case Manager, you'll provide comprehensive case management services to families transitioning from our Family Center into stable, affordable housing.

In This Role, You Will:

• Build trusting relationships with families through strength-based and trauma-informed case management.
• Conduct intake assessments, establish goals, develop housing plans, and monitor progress toward successful housing placement.
• Help families identify and overcome barriers that impact housing stability and self-sufficiency.
• Connect residents with critical community resources, social services, and support programs.
• Educate residents on available services and assist with applications and required documentation.
• Maintain accurate case notes, reports, and resident records in accordance with program requirements.
• Ensure timely and accurate data entry within the Homeless Management Information System (HMIS).
• Meet regularly with residents to evaluate progress, provide encouragement, and adjust housing plans as needed.
• Facilitate financial literacy education and budgeting strategies that support long-term housing success.
• Advocate on behalf of residents with landlords, community agencies, service providers, and housing partners.
• Collaborate with KidZone early education staff and other service providers to support the entire family's well-being.
• Participate in case consultations and interdisciplinary meetings to identify solutions and share resources.
• Conduct monthly aftercare visits and follow-up support to help families maintain housing stability and prevent future homelessness.
• Represent Samaritas at community events, outreach activities, resource fairs, and networking opportunities.

What Makes You Successful

You are compassionate, resourceful, and driven by a desire to help families create lasting change. You thrive in a role that combines advocacy, problem-solving, relationship building, and community engagement.

We're Looking For Someone Who Has:

• Strong communication and interpersonal skills.
• Excellent organizational and documentation abilities.
• The ability to work independently while managing multiple priorities.
• A collaborative approach to helping individuals achieve meaningful goals.
• Knowledge of community resources and housing-related services.
• Compassion, patience, and cultural sensitivity when supporting families experiencing crisis.
• Experience using Microsoft Office and database systems, including HMIS or similar software.

Education & Qualifications

Required

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field.

Preferred

• One or more years of experience in human services, community services, or case management.
• Experience working with families, adults, or individuals experiencing crisis, homelessness, or housing instability.

Additional Requirements

• Valid driver's license with a good driving record.
• Reliable personal transportation.
• Proof of current automobile insurance.
• Ability to travel locally to resident homes and community partner locations as needed.

The Impact You'll Make

Every housing placement represents more than a new address. It represents stability, security, opportunity, and a fresh start for a family in need.

At Samaritas, you'll help families navigate one of the most challenging chapters of their lives and celebrate with them as they move toward a stronger future.

Ready to make a difference?

Apply today and help families move from crisis to stability, one home at a time.

Samaritas. Be the Rock. #BeTheRock

#socialwork #humanservices #advocacy #westlandmijobs