Housing Services Lead

Housing 21

OH

JOB DETAILS
SKILLS
Administrative Skills, Alliance/Partner Management, Communication Skills, Interpersonal Skills, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Organizational Skills, Problem Solving Skills, Process Management, Property Management, Record Keeping, Records Management, Regulations, Safety/Work Safety, Service Delivery, Team Player
LOCATION
OH
POSTED
3 days ago

Hours: 20 hours per week

Shift Pattern: Monday to Friday 8am - 12pm

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here.

We're growing. Quickly and we're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do.

We have big ambitions and are looking for superstars to join us.

Within the role of Housing Services Lead you will assist the Housing and Partnership Manager in ensuring resident involvement is intrinsically linked to delivering excellent housing services and enabling residents to live independently within a designated Extra Care scheme.

Curious to know more? If you're looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.

We'd love to meet you!

What we're looking for

The essential requirements for the role include:

Experience in housing or property management with a focus on resident facing services and engagement

Solid understanding of health and safety and other RoSH regulations

Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues, and contractors

Strong organisational and administrative skills, including maintaining accurate records and managing competing priorities

A collaborative working style, with a proactive approach to problem-solving

Familiarity with tenancy management processes and housing management systems

A good level of digital skills and experience, including the use of Microsoft Products (Excel, Word, PowerPoint, Outlook, MS Teams)

Willing to work towards Level 3 Housing Apprenticeship (if not held)

Why us?

We support our

About the Company

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Housing 21