Housing Services Specialist II

Housing Services Specialist II

Salary

$63,732.03 - $111,531.06 Annually

Location

HOUSING & COMM DEV ADMIN, 3700 PENDER DRIVE, FAIRFAX (FH22), VA

Job Type

FT Hourly W BN

Job Number

26-01516

Department

Housing & Community Dev

Opening Date

10/03/2026

Closing Date

10/16/2026 11:59 PM Eastern

Pay Grade

S22

Posting Type

Open to General Public

• Description
• Benefits
• Questions

Job Announcement

Make a difference - join our team to empower communities and build futures!

The Fairfax County Department of Housing and Community Development works in partnership with the Redevelopment and Housing Authority to serve the people of Fairfax County by creating housing opportunities to promote inclusive and thriving communities. Help make our vision of a community everyone can afford to call home a reality!

This position performs initial and ongoing occupancy functions for applicants and participants of DHCD's federal, state, and local tenant-based and project-based voucher programs. Depending on assignment, these may include Rental Assistance Demonstration Project-Based Section 8 Program (RAD PBV), Project-Based Housing Choice Voucher Program (PBV), Tenant-Based Housing Choice Voucher Program (HCV), Family Unification Program (FUP), Mainstream Voucher Program (MVP), Non-Elderly Disabled Voucher (NED), Veterans Assistance For Supportive Housing (VASH), Home Tenant-Based Rental Assistance (TBRA), Emergency Housing Voucher Program (EHV) and State Funded Rental Assistance programs

The position:

• Interviews program applicants and/or participants to determine eligibility.
• Conducts comprehensive housing orientation sessions to counsel and provide advice to clients on federal regulations and other legal issues.
• Coordinates moves within local jurisdiction and portability requests.
• Initiates and participates in formal and informal hearings, affirmatively furthering fair housing opportunities for clients which includes, but is not limited to, the reasonable accommodation requests.
• Provides customer service support and assistance to families, landlords, and other public and private agencies in the resolution of housing-related issues.
• Makes appropriate referrals and answers general questions related to housing programs and affordable housing opportunities.
• Collaborates to improve or strengthen networks within the county. Promotes family self-sufficiency and stability. Performs data entry, runs reports, ensures accuracy of data, and makes necessary corrections in the database before submitting to HUD.
• Manages timelines and accuracy of caseload for audit purposes, and issues notifications according to state and local laws.

Read about Fairfax County Department of Housing and Community Development, click here. Review the Fairfax County Redevelopment and Housing Authority reports, click here.

We are committed to the One Fairfax Policy by intentionally considering equity when making policies, delivering programs and services, considering diverse ideas and perspectives, and communicating with transparency in the decision-making processes. Click here to learn more about the One Fairfax policy.

Fairfax County Government offers a thriving career and workplace culture. Watch these videos to learn more:

• Click here to watch a video on Working for Fairfax County Government
• Click here to watch a video on benefits offered by Fairfax County Government

Employment Standards

MINIMUM QUALIFICATIONS:

Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Graduation from an accredited four-year college or university with a bachelor's degree in sociology, psychology, public or business administration, counseling or a related field , plus two years of experience in the field of human services, Choice Voucher, real estate, homeownership, relocation, or property management.

NECESSARY SPECIAL REQUIREMENTS:

The appointee to the position will be required to complete a criminal background check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

• Experience in the health and human services field and/or the delivery of services and implementation of housing programs for residents of low and moderate-income housing developments, including RAD PBV, PBV, HCV, and/or Low-Income Housing Tax Credits.
• Bachelors degree is preferred.
• Experienced in customer service and working directly with stakeholders.
• Experience interpreting and administering complex regulations and performing mathematical computations.
• Proven record of achieving excellence in providing services to low- and moderate-income families.
• Strong customer service skills.
• Excellent oral and written communication skills.
• Ability to adhere to strict standards of confidentiality and ethical conduct.

PHYSICAL REQUIREMENTS:

• Ability to read information on a computer monitor; effectively communicate; operate keyboard-driven equipment and computer.
• Work is generally sedentary in nature; however, incumbent is required to frequently move about to perform office work such as accessing files, attending meetings, making presentations, operating general office equipment, and performing other essential job duties; may be required to move items up to approximately 15 pounds in weight.
• All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:

Panel interview and may include a practical exercise.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.

#LI-AL1

Requisition 26-01516

Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Vision/Dental Insurance Coverage
• Group Term Life Insurance
• Long Term Disability
• LiveWell Program
• Flexible Spending Programs
• Paid Leave (annual, sick, parental, volunteer activity, and more!)
• Paid Holidays
• Contributory Retirement Plan
• Deferred Compensation
• Employee Assistance Program
• Employees Child Care Center
• Continuous Learning Opportunities

Please click here for a summary of our benefits.

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: Public Service Loan Forgiveness | Federal Student Aid

For additional details please visit the Countys benefits webpage.

Non-Merit Positions

• Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.

• Medical/Vision/Dental Insurance Coverage

• Flexible Spending Program

• Deferred Compensation

• Temporary: scheduled to work a maximum of 900 hours in a calendar year.

• No benefits

01

What is the highest level of education that you have completed?

• Less than 12th grade
• High school diploma or GED
• Some college
• Associates degree
• Bachelors degree
• Masters degree
• Doctorate degree

02

If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.

• Less than 45 quarter hours
• 45 to less than 90 quarter hours
• 90 to less than 135 quarter hours
• 135 to less than 180 quarter hours
• 180 or more quarter hours
• Less than 30 semester hours
• 30 to less than 60 semester hours
• 60 to less than 90 semester hours
• 90 to less than 120 semester hours
• 120 or more semester hours
• Not applicable

03

Please indicate your area(s) of study or major(s)/minor(s) towards a degree. Check all that apply.

• Counseling
• Psychology
• Business administration
• Public administration
• Sociology
• Other (related field)
• Other (non-related field)
• Not applicable

04

If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".

05

How many years of full-time equivalent experience in the field of human services, Choice Voucher, real estate, homeownership, relocation, or property management do you possess?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six or more years

06

Please indicate the Housing Programs in which you have experience working. Check all that apply.

• Housing Choice Voucher program
• Project-Based Voucher program
• Public Housing Program
• Family Unification Program (FUP)
• Mainstream 1-Year program
• Veterans Assistance Supportive Housing (VASH)

07

Please indicate which of the following programs you have at least an intermediate level of proficiency. Check all that apply.

• Word
• Excel
• PowerPoint
• Outlook
• Yardi Voyager

08

Please indicate job duties that you have experience performing on a regular basis. Check all that apply.

• Interpreting and explaining complex federal, state or local housing regulations to various audiences Conducting client interviews
• Communicating with the public to resolve customer service issues
• Creating and maintain case files
• Negotiating contracts and leases with landlords/realtors
• Responding to and resolving leasing and tenancy issues with landlords/owners
• Coordinating with support and service providers working on behalf of applicants and participants
• Assessing clients needs and making appropriate referrals to other support services
• Reviewing applications and files for inaccuracies, discrepancies and/or alleged abuse
• Entering and monitoring data in a tracking system (Excel; Yardi, etc.)
• Compiling data and generating reports (weekly, monthly, or quarterly)
• None of the above

09

Indicate whether you have obtained any of the following professional certifications. Check all that apply.

• Public Housing Rent Calculation
• Public Housing Eligibility
• Public Housing Occupancy
• Public Housing Specialist
• Public Housing Manager
• Project Based Voucher Rent Calculation
• RAD-Project-Based Voucher Specialist
• Housing Choice Voucher Rent Calculation
• Housing Choice Voucher Eligibility
• Housing Choice Voucher Occupancy
• Housing Choice Voucher Specialist
• None of the above

Required Question

Employer Fairfax County

Address 12000 Government Center Pkwy. Suite 270

Fairfax, Virginia, 22035

Phone 703-324-3311

Website http://agency.governmentjobs.com/fairfaxcounty/default.cfm