Housing Specialist

POSITION SUMMARYThis is a non-exempt position responsible for the processing of assigned client caseload for the Housing Choice Voucher program in a manner that provides accurate information, responsive customer service and complies with program requirements. Duties include scheduling appointments, interviewing clients, organizing large volumes of data, tracking different types of information, performing calculations and maintaining data on the computer system. This position manages a caseload of approximately 500 clients.SLHA residents and program participants are encouraged to apply. REQUIRED QUALIFICATIONS:Must have a High School Diploma or equivalent. Required knowledge, skills and abilities for this position would normally be gained through the equivalent of two (2) years at an accredited college or university in a related field.Experience: One (1) year experience and/or training, preferably, work in the Real Estate or government fields. Must obtain a Section 8 Occupancy Certification and a Rent Calculation Certification within twelve (12) months of employment.DUTIES AND RESPONSIBILITIESOrganize and manage large volumes of information in various formatsCommunicate clearly both verbally and in writingComplete all reports legiblyRead, Interpret and Apply complex policies and proceduresPerform accurate mathematical computationsGood spelling and grammatical skillsSkill in the use of a personal computer and various software packagesAbility to type 30 wpmAbility to organize and schedule various appointments with clients, including but not limited to recertification, voucher issuance and program complianceMaintain files in strict accordance with the file organization protocol requirementsSkill in preparing and organizing documents for conducting client recertification in accordance with the HUD requirements and SLHA policies and proceduresSkill in interviewing clients to determine the necessary data to process eligibility, recertifications, complaints and other program requirementsConduct annual recertifications on or before the date the recertification is dueSkill in monitoring and investigating clients' and landlords' compliance with the program requirements based on complaints, third party or public information and take appropriate action to enforce program requirementsAbility to maintain attendance in accordance with the SLHA Personnel Policy requirementsBENEFITSYour total compensation is more than the dollars you receive in your paycheck. In addition to a competitive salary, SLHA also offers:Medical PlansDental PlanVision PlanLife InsuranceShort-Term DisabilityLong-Term DisabilityFlexible Spending Accounts for medical or dependent carePaid CLE and Bar DuesPaid Time Off, Vacation, Sick, Personal and Holidays401(a) employer contribution equal to 12.7% of annual salarySLHA is a qualifying employer for the Public Service Loan Forgiveness Program