Our MissionMel Trotter Ministries is a faith-based, nonprofit organization committed to providing safe shelter and supportive services to individuals experiencing homelessness. We work to create a structured, respectful environment where each person is treated with dignity and care.Our approach is rooted in compassion, consistency, and accountability, with a focus on meeting immediate needs while supporting long-term stability. Through collaboration and a shared sense of purpose, our team works each day to make a meaningful impact in the lives of those we serve.The RoleAs a Housing Stabilization Case Manager, your work helps neighbors who’ve experienced chronic homelessness keep their housing and move toward healthier, steadier lives. You’ll provide individualized, trauma-informed case management that strengthens stability and reduces returns to homelessness.Key responsibilities:- Build client-centered plans focused on housing retention, wellness, and financial stability- Coordinate resources and services; connect clients to community supports- Use motivational interviewing to coach progress toward goals- Maintain timely, accurate documentation using databases and common office toolsRequired qualifications/skills:- Bachelor’s in social work/human services or relevant human services experience (preferred)- Case management experience (preferred); lived experience with homelessness (preferred)- Valid driver’s license and willingness to transport clients- Strong written/verbal communication, problem-solving, and adaptabilityHow Your Days FlowYour morning may start with a check-in by phone or video, then shift to in-home visits where you listen closely and help clients stay on track with the routines that protect their housing. Some days include arranging or providing transportation to appointments, then returning to document notes and update plans. You’ll also spend time coaching practical skills—like meal prep or basic housekeeping—while reinforcing progress and celebrating small wins. Throughout the week, you’ll coordinate with your program manager and fellow HSCMs to stay aligned and responsive as client needs change.Support for YouMedical, Dental, and Vision InsuranceLife InsuranceFlexible Spending Account (FSA)Paid Time OffPaid MealsEmployee Discounts403(b) retirement planEmployee Assistance Program (EAP) If you're ready to bring steady, practical support to people rebuilding their lives, apply today.
Numbers & Facts
Location
Grand Rapids, MI
Job Type
Full-time
Skills
Case Managementunmatched
Coachingunmatched
Community Supportunmatched
Cook Dishesunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Driver's Licenseunmatched
Flexible Spending Accountsunmatched
Homeless Servicesunmatched
Housekeeping/Cleaningunmatched
Nonprofitunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Project/Program Coordinationunmatched
Social Workunmatched
Time Managementunmatched
Writing Skillsunmatched
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