Housing support specialist

Company Description C Renee Consulting and Management Group (CRC) provides business technical assistance, workforce development, and supportive home care services to a diverse range of organizations. CRC focuses on organizational change management through coaching, consulting, process analysis, technology implementation, strategy development, and operational improvement. Using proprietary methodologies, CRC consultants identify opportunities to streamline business processes across administrative and management functions. The company aims to deliver lasting impact through financial savings, increased productivity, and a deeper understanding of strategic, operational, and compliance requirements. Team members are encouraged to contribute to practical solutions that strengthen client operations and outcomes.

Role Description The Housing Support Specialist is a full-time, on-site role based in Milwaukee, WI, providing direct support to individuals and families navigating housing-related needs. In this position, the specialist assists clients with securing and maintaining stable housing, including helping with applications, documentation, and coordination with landlords, property managers, and community agencies. Daily tasks include conducting intake assessments, developing individualized housing support plans, and monitoring progress to ensure clients access appropriate services and resources. The role involves maintaining accurate case records, preparing reports, and collaborating with internal team members and external partners to address barriers such as income, transportation, and supportive care needs. The Housing Support Specialist also educates clients on tenant rights, responsibilities, and available community programs to promote long-term housing stability.

Qualifications

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• Demonstrated experience in housing support, case management, social services, or a related client-facing role.
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• Strong skills in client assessment, service planning, and resource navigation within local and state housing systems.
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• Effective communication and interpersonal skills, including the ability to build trust with clients from diverse backgrounds.
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• Organizational and documentation skills, with the ability to maintain accurate records and manage multiple cases.
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• Knowledge of community resources, supportive home care services, and basic compliance requirements relevant to housing programs.
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• Ability to work collaboratively with landlords, service providers, and internal teams to resolve housing-related issues.
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• Proficiency with basic office technology, including email, case management software, and standard productivity tools.
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• High school diploma or equivalent required; an associate or bachelor’s degree in social work, human services, or a related field is preferred.
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• Commitment to non-discriminatory, person-centered practices and maintaining client confidentiality.
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• Ability to work on-site in Milwaukee, WI, with reliable transportation to attend appointments, home visits, and community meetings as needed.
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