Houston Facilities Operations Manager, Texas McCombs

Houston Facilities Operations Manager, Texas McCombs

This position will be key in building relationships with the 990 Management Team and our suite partners, UT Admissions, in Houston, Texas. This position will be responsible for Audiovisual (AV) during class weekend and be onsite to assist McCombs faculty and staff who support the Houston Working Professional MBA Program.

Building Operations

• Responsible for managing all facilities operations for the Houston Working Professional MBA Program classroom facility (CityCentre, Houston, TX), including building enhancements and repairs, and technology upgrades.
• Responsible for planning and coordinating facility maintenance work in the suite.
• Serve as primary contact for building management office on all matters, including maintenance and repair work, parking, and building access.
• Manage inventory and warranty timelines for all furniture and equipment.
• Submit requisitions for materials, supplies and inventory.
• Assists in budget preparation and tracking.
• Prioritize budgeted projects.
• Assists in the preparation of specifications for contracted work.
• Monitor and inspect work of contractors.
• Coordination of facility contracts and payments, including lease renewals, parking, and custodial services.
• Implementation and management of Emergency Preparedness Protocol.
• Maintain official Policies and Procedures for effective operation of leased spaces and event services.

Classroom & Event Support

• Working with minimal supervision, carries out routine A/V systems support tasks.
• Operate and test daily functionality of all A/V and integrated conference rooms.
• Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers, and LCD/Plasma Displays.
• Perform preventative maintenance to resolve problems or identify resolutions for appropriate vendors or manufacturers.
• Troubleshoot on the spot A/V problems, as required, as well as non-critical situations.
• Assist with company meetings/functions that require use of A/V infrastructure (audio, video conferencing, webcasting, and visual display or projection, and control system (Crestron) operations.
• Interact with faculty and students to respond to end user requests.
• Supervision and training of a part-time position (or contractor) supporting Houston MBA program classroom technology and event services.
• Implementation and management of room reservation system; providing dedicated event support to external groups (inc. set-up, tear-down, and technology support).
• Support the Academic Program Coordinator in the execution of all class weekends and events, including but not limited to Orientation, Student Organization activities, and Graduation.
• On-site support of auxiliary events/programs in addition to normal operating hours (i.e, late nights and weekends).

Communications

• Build and maintain relationships with faculty, students, cross-functional team members and internal/external vendors.
• Triages email inquiries, proactively and independently research matters.
• Proactively communicates information across multiple team members and functional areas.

Strategic Initiatives

• Provides feedback on current processes and supports planning and implementation of process improvements.
• Advises on facility-related initiatives across Working Professional & Executive MBA.

Required Qualifications

• Bachelor's degree and 3+ years of experience with Audio Visual practices and procedures, videoconferencing including operation, call set-up and equipment, and/or experience with AV Control including Crestron.
• Experience with Microsoft Office Suite, including Outlook, Word, and Excel.
• Prior experience planning and coordinating logistics for large events.
• Strong interest and aptitude for working directly with and providing support to students on a regular basis.
• Ability to handle frequent interruptions and shift focus between tasks.
• Ability to adapt and maintain flexibility.
• Demonstrated excellence in organization and time management skills, including the ability to minimize the workload for others.
• Attention to detail and accuracy.
• Proven interpersonal and communication skills and the ability to provide administrative and student support with discretion, diplomacy, integrity and confidentiality.
• Strong work ethic and record of punctuality and attendance. Professional dress and demeanor, and a positive attitude.
• Ability to work with databases, spreadsheets, data entry and accounting.
• Demonstrated ability to receive direction, cooperate with supervisor and co-workers, and work independently.
• Ability to maintain excellent peer relationships and accomplish routine tasks in a timely manner.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience with web conferencing tools such as WebEx and Cisco meeting place.
• Prior UT experience or experience working in a university services office or college setting and working professionally with a diverse group of students.
• Experience coordinating facility maintenance, vendor contracts, or building operations.
• Experience supervising others.
• Prior experience with reservation systems and working on the back end of these systems.

Salary Range

• $65,000 - $70,000 + depending on qualifications

Working Conditions

• This position is Houston, TX based and is eligible for flexible scheduling.
• Standard office conditions and repetitive use of a keyboard.
• May work in extreme temperatures.
• May work around standard office conditions
• May work around electrical and mechanical hazards
• Use of manual dexterity; climbing of stairs; climbing of ladders; lifting and moving objects in excess of 40 lbs.; assist in moving event and classroom tables before and after events.
• Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.

Work Shift

• Requires Friday evening and Saturday availability roughly 23 weekends per year; occasional Sundays & Mondays; Tuesday-Friday most weeks 8am-5pm; occasional evenings.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest