Howell - Inside Sales Coordinator

LanceSoft Inc

Howell, MI

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Billing, Customer Experience, Customer Relations, Customer Support/Service, Electronic Data Interchange (EDI), Information Technology & Information Systems, Information Technology Consulting, Inside Sales, Order Processing, Organizational Skills, Resolve Customer Issues, Sales Management, Telephone Skills
LOCATION
Howell, MI
POSTED
30+ days ago
Hi , My name is Ravi Teja and I'm an Associate Recruiter at Lancesoft Inc, a global staffing and IT consulting company. Job Title: Inside Sales Coordinator Location: Howell , MI Duration: 06+ Months Job Description Entering customer orders and performing various customer service responsibilities. Strengthen customer relations by using proper communication to build the business relationship. •Complete the estimating process with a high degree of accuracy for orders originating via, telephone, fax, e-mail, EDI, etc. •Answer incoming customer phone calls •Follow up to ensure that customer issues are resolved both promptly and thoroughly. •Research any delivery and/or invoicing discrepancies and working with the customer on a resolution, may including issuing credits and handling returns. •Establish close working relationships with internal stakeholders and customer, understanding their business and how we can add value .•Gathering necessary information to complete the customer's order and enter into the system. •Perform other duties as assigned by the Inside Sales Manager to ensure a positive customer experience. Contact me at 571-267-1500 Ravik@lancesoft.com

About the Company

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LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/