1st Level Support, Artificial Intelligence (AI), Bash Scripting, CentOS, Communication Skills, Computer Networks, Computer Science, Computer Systems, Customer Support/Service, Detail Oriented, Documentation, Identify Issues, Information Technology & Information Systems, Knowledge Base, LDAP (Lightweight Directory Access Protocol), Linux Administration, Linux Operating System, NFS (Network File System), Operational Support, Operations, Operations Planning, Operations Processes, Patient Assessment, Problem Solving Skills, Procedure Development, Process Development, Process Improvement, Production Systems, Python Programming/Scripting Language, Red Hat Linux Operating System, Schedule Development, Scripting (Scripting Languages), Semiconductors, Software Patches, Team Player, Technical Operations, Technical Support, Ubuntu, Writing Skills
As an HPC Operations Engineer at NVIDIA, you will play a pivotal role in ensuring the flawless operation of our high-performance computing (HPC) environment. This opportunity is outstanding as you will be part of a world-class team that powers semiconductor build and advanced engineering workflows. By joining us, you will help develop the future of computing while being immersed in an innovative and encouraging environment.
What youll be doing:
- Provide first-line support for HPC users across scheduling, compute, storage, and access-related issues
- Troubleshoot job failures, scheduler errors, resource constraints, and performance concerns, driving issues to resolution or appropriate customer concern
- Perform triage of infrastructure incidents, gathering diagnostics and advancing to subject matter experts (SMEs) when issues extend beyond defined ownership
- Monitor system health, queues, node status, and service availability to ensure stable daily operations
- Complete established operational procedures for maintenance, patching, and configuration updates
- Develop and maintain operational documentation, runbooks, knowledge base articles, and guidelines for users and internal teams
- Contribute to improving team processes by identifying recurring issues and proposing practical workflow refinements
What we need to see:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience
- 2+ years of experience supporting Linux-based production environments
- Solid Linux systems administration fundamentals (RHEL/CentOS and/or Ubuntu)
- Ability to troubleshoot technical issues methodically and determine when a customer concern requires attention
- Experience interacting directly with users in a technical support or operations role
- Strong written communication skills with the ability to produce clear documentation and procedural guides
- Demonstrated ability to follow established processes while maintaining attention to detail
Ways to stand out from the crowd:
- Foundational scripting or automation experience (e.g., Bash or Python) sufficient to support routine operational tasks
- Solid understanding of workload schedulers such as LSF, Slurm, or similar systems
- Strong grasp of network computing supporting infrastructure (NFS, automounter, LDAP)
- Experience supporting HPC or large-scale compute environments
- Familiarity with EDA workloads
NVIDIA offers highly competitive salaries and a comprehensive benefits package. We have some of the most forward-thinking and hardworking people in the world on our team and our collaborative talent continues to drive NVIDIAs growth. We are seeking creative and independent engineers with real passion for technology!
Compensation and Benefits
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is:
- 124,000 USD - 195,500 USD for Level 2
- 152,000 USD - 241,500 USD for Level 3
You will also be eligible for equity and benefits.
Application and Hiring Process
Applications for this job will be accepted at least until March 15, 2026. This posting is for an existing vacancy.
NVIDIAs Commitment to Diversity and Inclusion
NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of:
- Race
- Religion
- Color
- National origin
- Gender
- Gender expression
- Sexual orientation
- Age
- Marital status
- Veteran status
- Disability status
- Any other characteristic protected by law.
N
NVIDIA Corp
Visualize your future . . . We Do
NVIDIA is the world leader in graphics processing technologies, creating innovative, industry-changing products for computing, consumer electronics, and mobile devices. NVIDIA products are transforming visually-rich applications such as video games, film production, broadcasting, industrial design, space exploration, and medical imaging. We invest in our people and our technologies, support and fund industry research around the world, and consistently deliver high-quality products. NVIDIA's culture promotes and inspires a team of world-class employees to be at the top of their game. We've created an environment where talents are recognized and collaboration is valued. Our employees are shaping the world of tomorrow. . . today. We invite you to explore the opportunities available at NVIDIA to see what your future may hold.