SUMMARY: Functions as a key team member responsible for performing a variety of tasks related to administrative, and HR duties and providing support to the management team. (In person position)
DUTIES AND RESPONSIBILITIES:
- Adheres to the mission of SERCO.
- Provides administrative support for SERCO operations.
- Facilitates logistical needs for efficient management coordination.
- Facilitates communications between regional offices via online tools such as Webex, Zoom, Teams, Skype, Dropbox, OneDrive, Google Docs, and other remote communication tools.
- Maintains the Project Director's project management schedule to anticipate operational support needs.
- Assists with maintaining workflow resources.
- Coordinates activities for the regional offices and arranges necessary schedules of events.
- Monitors, records, and routes incoming/outgoing correspondence.
- Assists with preparation and proofreading of correspondence and reports.
- Maintains Project Director’s files in an efficient accessible and easy distribution system.
- Assists with the transcription of minutes of the management team meetings and in preparing to follow-up action plans and outcome expectations.
- Assists with forecasting the annual schedule of staff development and employee training follow-up.
- Supports payroll, human resources, communications, and employee assistance efforts for Project Director.
- Assists with onboarding new hires
- Assists with bi-weekly payroll process and validates that all payroll codes and hours are submitted properly prior to submission by the Project Director
- Facilitates Project Director’s expenditures reports and after-travel expense reports.
- Performs program, government affairs, operational research, and evaluation tasks. Performs other duties as assigned
DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Excellent word processing, spreadsheet, database, social media, online tools, workflow mapping, researching, and computer skills are a must. Proficient knowledge and skill in using the following software or the like: Office 365, Outlook, Word, Excel, Publisher, Powerpoint, Sharepoint, One Drive, MS Planner, Visio, Boomerang, Dropbox, Google Docs, Survey Monkey, Constant Contact, PDF Suite, Docusign, and website design Wix.com or similar
- Must have excellent writing and editing skills.
- Bilingual (English/Spanish) required.
- Excellent interpersonal skills.
- Discretion and confidentiality with all corporate information required as well as security of pertinent data/records.
- Must be able to travel within the state of Texas.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree preferred.
- An equivalent combination of experience and education may substitute for a degree.
- Three (3) years or more experience as an Administrative Assistant for upper management positions, such as CEO, Directors, and COO.
- Prior experience in supporting upper management positions is desired.
- Prior experience in coordinating projects and personnel management is desired. Professional manner and appearance are required.
SPECIAL REQUIREMENTS:
- Must possess and provide a valid Texas Driver’s License and Automobile Liability Insurance as required by the State of Texas.
- Must have access to reliable transportation in order to travel within the service area.
Physical demands and work environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- PHYSICAL DEMANDS: While performing duties of the job, the employee is occasionally required to stand; walk; sit; for long periods of time. Employees must be able to drive for extended periods of time. Employees must occasionally lift and /or move up to 25 pounds and must be able to set up a display area.
- WORK ENVIRONMENT: Fast-paced, demanding both, physically and mentally, and in constant communication.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.
General sign-off: The employee is expected to adhere to all company policies and to act as a role model in adherence to policies.
Equal Employment Opportunity Employer, position open until filled