HR Administrator

Covenant House Illinois (CHIL), founded in 2017, provides critical protection and resources for youth ages 18–24 experiencing homelessness across Chicagoland and Illinois. Through trauma-informed, harm-reduction, and youth-centered services including shelter, workforce development, education, and clinical support CHIL empowers young people to achieve long-term stability and independence. With continued growth and expansion, CHIL is committed to strengthening service delivery through strong compliance, quality assurance, and data-driven decision-making.  

Primary Responsibilities: 
The HR Administrator supports the daily operations of the Human Resources department at Covenant House Illinois by providing administrative, compliance, and employee-facing support. This role is essential to ensuring smooth HR processes, accurate recordkeeping, and a positive employee experience for a diverse, mission-driven workforce operating in 24/7 program environments. 

The HR Administrator serves as a key point of contact for staff, supports the full employee lifecycle, and assists with compliance, payroll coordination, and policy implementation. 

Key Responsibilities 

 Recruitment & Hiring Support 

• Manage the recruitment lifecycle including job postings, candidate sourcing, interview scheduling, and hiring coordination. 

• Assist with revitalizing and maintaining recruitment processes to improve candidate flow and hiring efficiency. 

• Conduct Pre-screenings, reference checks and coordinate background checks for new hires. 

• Serve as the primary liaison with temporary staffing agencies (e.g., QPA, Delta, etc.). 

• Assisting IT in setting up employee accounts, badges, and system access 

• Prepare recruitment reports including weekly, monthly, and annual hiring and retention metrics. 

2. HRIS & Employee Data Management 

• Coordinating new hire training completion and filing certifications 

• Track employee policy acknowledgements, required trainings, and certifications. 

3. Personnel File Management & Compliance 

• Support the management and organization of personnel files in accordance with HR compliance standards. 

• Assist with internal audits, funder compliance requirements, and HR reporting requests. 

• Maintain documentation for HR compliance and regulatory purposes. 

4. Employee Administration Support 

• Track employee probationary periods and coordinate required 30/60/90 check-ins. 

• Assist with the administration of the Tuition Reimbursement Program, including processing applications, verifying eligibility, and coordinating approvals. 

• Assist with employee loan requests, including processing applications, ensuring approvals and tracking repayment or status. 

5. HR Operations & Administrative Support 

• Provide administrative and operational support to the COO. 

• Prepare HR correspondence, and internal communications. 

• Schedule and coordinate HR meetings, trainings, and staff communications. 

• Coordinate the tuition reimbursement program. 

• Maintain the CHIL organization chart 

6. Employee Engagement 

• Support employee engagement initiatives such as the 3 C's Engagement program, administer staff surveys, and manage recognition awards. 

7. Operational & Administrative Coordination 

• Manage ordering and distribution of operational supplies including office supplies, Ventra cards, and gift cards. 

• Complete finance expense reports for COO company card purchases.  

• Other duties as assigned. 

Qualifications  

Education & Experience: 

• Associate or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. 

• 2–4 years of HR administrative or HR support experience preferred. 

• Experience working with HRIS systems (TriNet or similar platforms preferred). 

• Knowledge of HR compliance practices including I-9 administration and personnel file management. 

• Strong organizational skills with the ability to manage multiple tasks and deadlines. 

• Excellent written and verbal communication skills. 

• Ability to handle confidential information with professionalism and discretion. 

Preferred Qualifications 

• Experience working in a nonprofit or human services organization. 

• Familiarity with HR reporting and workforce data tracking. 

• Notary certification or willingness to obtain certification. 

At Covenant House Illinois, diversity, equity, and inclusion are at the heart of our mission. We know that a team with varied backgrounds and perspectives is stronger and better equipped to serve our youth. That’s why we foster a culture where every team member feels valued, heard, and supported.  

We are committed to continuous learning, honest reflection, and creating opportunities for growth.