IDR is seeking a HR Advisor to join one of our top clients for an opportunity in Boston, MA. In this role, you will serve as a trusted first point of contact for employees and managers, delivering timely, high-quality support across HR programs and transactions. This is an excellent chance to contribute within a fast-paced, mission-driven organization in the healthcare industry, focused on exceptional employee experiences and continuous process improvement.
Position Overview for the HR Advisor:
- Serve as the primary point of contact for employees, managers, and HR by resolving HR-related inquiries accurately and efficiently via phone and email.
- Provide guidance on HR self-service tools and processes to improve user adoption and reduce transactional friction.
- Execute and support HR transactions across the employee lifecycle, including data changes and policy/process clarifications.
- Maintain employee records and documentation with strong attention to detail, accuracy, and confidentiality.
- Participate in process improvement initiatives by analyzing data, gathering user feedback, and partnering cross-functionally to enhance service delivery and operational efficiency.
Requirements for the HR Advisor:
- Experience supporting HR operations and responding to employee inquiries across benefits, policies, and HR programs with a customer-first mindset
- Hands-on experience with HRIS platforms such as PeopleSoft and Workday (healthcare experience preferred)
- Strong analytical and problem-solving skills to address routine to moderately complex issues using sound technical and cross-functional knowledge
- Excellent written and verbal communication skills, including the ability to demonstrate empathy in difficult interpersonal situations
- High attention to detail with the ability to process data quickly, multitask effectively, and maintain quality in all interactions and transactions
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.