HR Operations Analyst
Tampa, FL - hybrid
Possible contract to hire
This contingent worker will support HR Operations leadership in assessing current employee lifecycle and offboarding processes, designing future-state improvements, and building the structure needed to advance automation, service consistency, and stakeholder trust.
This senior individual contributor will bring hands-on HR operations, project planning, and process improvement capability to help strengthen execution discipline, document repeatable ways of working, and build bench strength for the transformation ahead.
Key Responsibilities
Transformation, Process Design & Project Planning
Assess current employee lifecycle and offboarding processes to identify gaps, manual work, control risks, handoff issues, and stakeholder pain points
Develop practical future-state recommendations that improve consistency, accountability, automation readiness, and service delivery
Create project plans, process maps, governance routines, status updates, and implementation trackers to support disciplined execution
Translate transformation priorities into clear milestones, deliverables, risks, decisions, and sustainment needs
Employee Lifecycle, Offboarding & Service Delivery
Document current- and future-state workflows, including roles, dependencies, controls, escalation points, and service expectations
Partner with HR Operations, COEs, HR Technology, Payroll, Legal, Risk, and business stakeholders to validate requirements and support implementation readiness
Analyze service trends, recurring issues, and stakeholder feedback to recommend improvements to intake, knowledge content, self-service, and operational handoffs
Help define practical measures of service quality, timeliness, accuracy, stakeholder confidence, and employee experience
Governance, Risk & Compliance
Identify operational risks, control gaps, compliance considerations, and data integrity issues within HR Operations processes
Document process ownership, decision points, control expectations, and audit evidence needs to support stronger governance
Support remediation planning and process improvement activity tied to audit findings, operational issues, or stakeholder concerns
Process, Technology & Continuous Improvement
Evaluate workflow, system, reporting, and automation opportunities that improve capacity, consistency, accuracy, and stakeholder experience
Partner with HR Technology and platform teams to translate operational needs into clear requirements, use cases, and implementation considerations
Use data, case trends, cycle times, volumes, and quality indicators to prioritize improvements and measure progress
Build repeatable tools, templates, dashboards, and operating routines that enable sustainment after the engagement
Stakeholder Partnership
Serve as a credible partner across HR Operations, COEs, HR Technology, Payroll, Legal, Risk, HRBPs, and business stakeholders
Translate stakeholder feedback and operational pain points into clear recommendations, actions, and communications
Improve trust through stronger ownership, clearer handoffs, timely follow-through, and practical solutions
Capability Building & Knowledge Transfer
Create documentation, playbooks, templates, and process standards that reduce dependency on informal knowledge
Coach team members through new routines, process expectations, and transformation deliverables as needed
Model structured problem solving, disciplined project management, stakeholder follow-up, and risk-aware execution
Identify capability gaps and sustainment needs to help build stronger HR Operations bench strength
Qualifications
6–10+ years of experience in HR Operations, HR shared services, employee lifecycle, HR transformation, or related operational roles
Experience supporting process redesign, current-state assessment, future-state planning, and implementation in a complex organization
Strong understanding of employee lifecycle and offboarding processes, service delivery models, operational controls, and stakeholder support
Ability to build project plans, process documentation, governance materials, status updates, and leadership-ready summaries
Strong analytical, communication, facilitation, stakeholder management, and problem-solving skills
Ability to influence cross-functional partners and move work forward without direct authority
Familiarity with HRIS (Oracle preferred), case management, workflow, reporting, or automation platforms
Preferred Qualifications
Experience in financial services or another highly regulated environment
Experience with HR service delivery, shared services transformation, offboarding, knowledge management, workflow design, or process optimization
Exposure to automation, AI-enabled service solutions, reporting, or continuous improvement methods
Numbers & Facts
Location
Tampa, FL
Skills
Analysis Skillsunmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Case Managementunmatched
Coachingunmatched
Communication Skillsunmatched
Consultingunmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Data Qualityunmatched
Documentationunmatched
Documentation Planunmatched
Establish Prioritiesunmatched
Financial Servicesunmatched
Follow Throughunmatched
HRIS/HRMSunmatched
Human Resourcesunmatched
Human Resources Processesunmatched
Knowledge Managementunmatched
Knowledge Transferunmatched
Leadershipunmatched
Legalunmatched
Operational Auditunmatched
Operational Controlunmatched
Operational Supportunmatched
Operations Planningunmatched
Operations Processesunmatched
Oracleunmatched
Performance Reviewsunmatched
Problem Solving Skillsunmatched
Process Capabilityunmatched
Process Improvementunmatched
Project Planningunmatched
Project/Program Managementunmatched
Quality Metricsunmatched
Reporting Dashboardsunmatched
Requirements Validation/Verificationunmatched
Riskunmatched
Risk Analysisunmatched
Risk Managementunmatched
Service Deliveryunmatched
Time Managementunmatched
Trend Analysisunmatched
Use Casesunmatched
Workflow Analysisunmatched
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