HR AND TALENT DEVELOPMENT COORDINATOR

Arizona Center for Nature Conservation The Phoenix Zoo

Job Description

Job Title: HR and Talent Development Coordinator Department: Human Resources Supervisor: Director of Human Resources Supervises: None FLSA Status: Full Time, Regular, Non-Exempt

General Statement:

The HR and Talent Development Coordinator provides essential customer service, talent development, career mapping and operational support for the Human Resources department. This position helps create a positive employee experience by coordinating recruitment, on-boarding, training, performance processes, and engagement activities. Working closely with the HR team and Zoo leadership, this position ensures that HR programs run smoothly and that staff have access to meaningful growth and development opportunities.

Essential Duties:

1. Provide quality guest service to both internal and external guests by maintaining a WILD (friendly, helpful, positive and professional) working attitude and appearance.
2. Coordinate day-to-day HR administrative functions, including maintaining employee records, HRIS data entry, and preparing HR documentation.
3. Perform recruitment activities such as targeted recruiting, posting positions, scheduling interviews, communicating with candidates, and facilitating on-boarding and orientation.
4. Serve as the first point of contact for HR related questions and provide timely support to employees.
5. Assist in administering policies, procedures and compliance requirements including labor law posters and updates to the Employee Handbook, and conduct routine audits to ensure compliance.
6. Coordinate trainings, workshops, and leadership development programs including scheduling, logistics, materials, and communication.
7. Partner with supervisors and department leaders to coordinate training and development opportunities that meet team needs.
8. Monitor and report on employee participation in learning programs.
9. Support the performance review process by preparing/updating materials, tracking deadlines, and following up with employees and supervisors.
10. Assist with career mapping and succession planning initiatives by creating resources and documentation.
11. Coordinate the planning and implementation of employee engagement activities, recognition programs, and culture-building events.
12. Gather feedback through surveys and other engagement tools and compile results for leadership review.
13. Compile reports on turnover, budgeted positions, headcount and other talent-related reports.
14. Provide general administrative and project support to the HR department.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments).

Qualifications:

1. Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field (or equivalent experience).
2. Minimum 2 years of experience in HR, training coordination, talent development, or related area.
3. Familiarity with HRIS systems (UKG preferred) and learning management systems (LMS).
4. Knowledge of basic employment practices, compliance standards and HR processes.
5. Ability to maintain confidentiality and handle sensitive information with discretion.
6. Strong organizational and administrative skills with high attention to detail.
7. A demonstrated ability to work independently and exercise discretion and independent judgment.
8. Ability to thrive in a high-paced and dynamic environment, including managing time among multiple projects.
9. Possess a positive, enthusiastic attitude.
10. Ability to be a team player and demonstrate leadership qualities.
11. Strong oral, written interpersonal communication skills.
12. Possession of a valid driver's license.
13. Ability to pass pre-employment background check, drug test, DMV check and clear annual TB test.