HR Benefit Analyst- Retirees

HR Benefit Analyst- Retirees

Salary

$59,118.00 - $70,942.00 Annually

Location

201 S Greene Street Greensboro, NC

Job Type

Full Time

Job Number

04126

Department

Human Resources

Opening Date

07/07/2026

Closing Date

7/24/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

GUILFORD COUNTY GOVERNMENT

Empower Successful People to thrive in a Strong Community supported by Quality Government

Description

GENERAL STATEMENT OF DUTIES

Position performs complex professional personnel work in the administration of the human resources program in the areas of benefits within the Human Resources Department.

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class demonstrates analytical skills by successfully handling complex issues related to benefits administration. The employee exercises judgment and discretion in applying and interpreting personnel and departmental guidelines; communicates effectively with employees and with management on a one-to-one or group basis; makes and communicates decisions; works independently. Work requires frequent and regular contact with customers both inside and outside of direct reporting relationship. The purpose of the contact is to address specific issues and/or general policies. Work is performed under the general supervision of a Human Resources Manager.

Examples of Duties

DUTIES AND RESPONSIBILITIES

Essential Duties and Tasks

• Administers assigned functions (benefits administration)
• Collects and analyzes statistical data in assigned functional area(s).
• Tracks trends and developments in assigned functional area(s).
• Conducts studies, performs research, and prepares reports.
• Reviews, interprets, and recommends policy and procedure improvements.
• Participates in working groups and committees.
• Provides training in assigned functional area(s).
• Performs other duties as assigned.

HR Benefit Analyst- Retirees

• Manages day-to-day processing of health, dental, and vision for retirees and dependents.
• Coordinates and enrolls eligible retirees in the post-retiree health insurance program.
• Provides primary oversight and administration for all post-retiree health benefits and ensures compliance with eligibly requirements.
• Provides benefits overview during new employee orientation (NEO) and assists new hires with benefits enrollment
• Reviews and reconciles benefits / vendor invoices.
• Coordinates and manages retiree insurance billing and the pension insurance deduction process with the NC Local Government Employees Retirement System
• Monitors and tracks timely receipt of various benefit-related documents, e.g., health insurance dependent verification forms.
• Updates and maintains benefit information on all retirees.
• Coordinates and resolves issues with vendors and retirees.
• Conducts annual open enrollment for assigned benefits; works with team to review and process benefit elections.
• Provide oversight and communication with the County's benefits portal and work with system administrators to resolve or troubleshoot benefit related issues.
• Reviews, updates and maintains benefits enrollment and rate tables for set up in the benefits platform for retirees.
• Participates in training sessions on benefits topics and issues.
• Serves as back up for the HR Benefit Analysts for active employees.

RECRUITMENT STANDARDS

Knowledge, Skills, and Abilities

• Thorough knowledge of departments served, county policies and procedures, Human Resources processes, laws, trends, and general statutes affecting Human Resource administration.
• Thorough knowledge of the human resources function and its impact on the organization.
• Thorough knowledge of HRMS purpose, function, and capabilities.
• Thorough knowledge of accepted accounting and payroll processing practices.
• Knowledge of Human Resource policies, job processes, and budget planning.
• Knowledge of modern office practices and procedures.
• Skill in operating office equipment.
• Ability to effectively communicate both orally and in written form.
• Ability to exercise judgment and discretion in applying and interpreting personnel and departmental guidelines.
• Ability to work with employees at all levels within the organization.
• Ability to maintain the confidentiality of personnel records and discussions;
• Skill in gathering and analyzing complex data.
• Skill in analysis, strategic thinking, and problem solving.
• Ability to understand a variety of complex problems and generate creative solutions.
• Ability to conduct training using methodologies and practices sufficient to provide instruction to employees in the use of computer systems software and hardware.
• Ability to develop and maintain agency databases and provide information system needs to end users.

Typical Qualifications

Minimum Qualifications

Graduation from a four year college or university with a major in Human Resources Administration, HR Management, Public Administration, Business Administration, Management Information Systems, or a closely related discipline and three years of progressively responsible experience in Human Resources; OR an Associates degree in with a major in Human Resources Administration, HR Management, Public Administration, Business Administration, Management Information Systems, or a closely related discipline and five years of progressively responsible experience in Human Resources OR; High School Diploma or GED and seven years of progressively responsible experience in Human Resources.

Preferred Qualification

Experience in a centralized governmental Human Resources Department.

Supplemental Information

Physical Demands

An employee in this position must be able to physically perform the basic life operational functions of kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions. The employee must be able to perform light work exerting up to 10 pounds of force routinely and/or in excess of 20 pounds of force occasionally to lift objects.

Working Conditions

Workspace consists of a normal office environment. No adverse environmental conditions.

May Require Driving

This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid drivers license and that the driving record is compatible with the countys driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford Countys vehicle use policy.

Special Note: This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. These job descriptions can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.

We are excited about the opportunity of having you as a prospective new employee!

You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?

Below are a few of the reasons why we love working for Guilford County.

We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. Thats less than $45 a month for medical, dental & vision coverage; thats unheard of.

Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.

We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!

Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.

13 paid holidays, 12 sick days, and 12 vacation days a year. Thats 37 paid days a year, totaling almost 2 months of paid time off.

Employer contributes 5% into your 401(k) - no match required.

Enrollment in the State Retirement Plan by contributing 6%.

Longevity pay beginning at five years of service.

We provide a $10,000 Life and AD&D benefit to eligible employees.

Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.

Voluntary Life, AD&D, Short-Term and Long-Term Disability.

01

Please select the highest level of education you have completed All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.

• No formal education
• Some High School, No Diploma/GED
• High School Diploma or GED
• Associates Degree (AA, AS)
• Bachelor's Degree (BA, BS)
• Master's Degree (MA, MS, MBA, etc.)
• Professional degree (JD, MD, DVM, etc.)
• Doctoral Degree (PhD, EdD, etc.)

02

Do you have an Associates Degree or higher in Human Resources Administration, HR Management, Public Administration, Business Administration, Management Information Systems, or a closely related discipline? For evaluation purposes, all education, including degrees and certifications, must be documented in the Education section of the application. Education referenced only on a résumé will not meet this requirement. Official transcripts will be required to verify educational credentials.

• Yes
• No

03

How many years of progressively responsible experience in Human Resource do you have? All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.

• N/A or no experience
• Less than 1 year of experience
• 1 year but less than 3 years of experience
• 3 years but less than 5 years of experience
• 5 years but less than 7 years of experience
• 7 years but less than 10 years of experience
• 10 years or more of experience

04

Please clearly describe your Human Resources experience. Your response must include the agency name(s), job title(s), dates of employment, and a brief summary of your primary duties and level of responsibility. Experience referenced only on a résumé will not be considered. All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.

05

Do you have experience managing the day-to-day processing of health, dental, and vision for retirees and dependents? All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.

• Yes
• No

06

Please clearly describe your experience managing the day-to-day processing of health, dental, and vision for retirees and dependents. Your response must include the agency name(s), job title(s), dates of employment, and a brief summary of your primary duties and level of responsibility. Experience referenced only on a résumé will not be considered. All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.

07

Do you have experience working in a centralized governmental Human Resources Department? All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.

• Yes
• No

08

Please clearly describe your experience working in a centralized governmental Human Resources Department. Your response must include the agency name(s), job title(s), dates of employment, and a brief summary of your primary duties and level of responsibility. Experience referenced only on a résumé will not be considered. All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.

09

Guilford County requires employees to reside within a two-hour driving radius of Guilford County. Do you currently meet this residency requirement, or are you willing and able to relocate to meet it if selected? Important: Failure to meet or agree to meet the residency requirement may result in disqualification from further consideration.

• I currently reside within a two-hour driving radius of Guilford County
• I am willing and able to relocate to meet the two-hour residency requirement
• No

10

This position requires verification of education through official transcripts. Are you able to provide transcripts upon request?

• Yes
• No

11

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• Yes
• No

Required Question

Employer Guilford County

Address 201 S Greene Street

Greensboro, North Carolina, 27401-6417

Phone 3366413763

Website https://www.guilfordcountync.gov/