HR Business Partner

• Serve as the primary contact for clients’ human resources needs, ensuring compliance with all applicable federal, state, and local laws.
• Provide account management for clients as it relates to Prestige services. 
• Oversee other dedicated client resources to ensure coordinated service delivery.
• Develop and maintain effective business relationships with clients and brokers.
• Conduct client visits (virtual and in-person) to develop and enhance client satisfaction.
• Engage Payroll Specialists, Benefits Specialists, and other internal colleagues as needed to address client and worksite employee needs.
• Act as a resource and advisor to clients on human resources matters such as new hire on-boarding, employee engagement, employee relations, performance management, progressive discipline, coaching, leave of absence, employee complaints/investigations, and exit strategies/termination.
• Manage employee handbook creation, facilitate training initiatives, and support development of clients’ policies and procedures.
• Learn and develop competence with all technology applications and other tools necessary to perform the role.
• Conduct PrestigePRO product demonstrations for clients as needed. Provide product information for technology partners to clients.
• Support human resource processes and procedures to ensure accurate, timely and consistent service delivery to clients.
• Collaborate with colleagues across departments to resolve problems for clients and worksite employees, including Payroll, Benefits, Compliance, Workers’ Compensation/Risk, Tax, and others.
• Ensure a smooth onboarding experience for new clients and newly hired worksite employees.
• Foster teamwork and a positive work environment through frequent collaboration with other HR Business Partners, Benefits Specialists, and Payroll Specialists in promoting best practices.
• Attend HR meetings and participate in HR educational workshops.
• Participate in special projects within the HR Client Services department.
• Other duties as assigned.
• May need to travel to clients.

• PHR or SHRM-CP certification preferred.
• Minimum three years of HR Generalist or related experience.
• Previous PEO industry and/or client service delivery experience preferred.
• Bachelor’s degree (business administration or human resources) preferred.
• Broad knowledge of Human Resources including but not limited to General HR, Benefits Administration, Payroll, Risk Management, Retirement Services, and Client Support.
• Multi-state compliance experience preferred.

• Bilingual English/Spanish required
• Salesforce
• Prism
• Problem solve
• Public speaking and presentation skills.
• Excellent verbal and written communication skills.
• Detail oriented with ability to multi-task and prioritize deliverables.
• Adept at learning new technology.

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