Job Summary: The Human Resources (HR) Business Partner II provides consultative support on workforce issues that impact business objectives, identifying project/partnership opportunities to build a world class employee centric culture. This position must understand the day-to-day operations of the assigned business units, including the standard business acumen and serves as innovator, change agent, and conflict resolution mediator to support the effectiveness of departments within assigned groups.
Essential Job Functions & Accountabilities:
Has working knowledge/experience in own discipline, continues to build knowledge of the organization & processes.
Performs a range of straightforward assignments related to discipline, uses prescribed guidelines and policies to analyze and resolve problems, and receives a moderate level of guidance and direction.
Provides consultative guidance and coaching to managers and employees on human resources-related matters, ensuring alignment with organizational policies, goals, and objectives. Escalates highly complex cases to HR Business Partner III and/or Manager.
Serves as a workforce culture champion, promoting a positive work environment and employee experience through activities such as employee recognition, education, and coaching.
Partners with leaders to support the employee engagement strategy and facilitates focus groups to improve team member engagement for assigned customer groups.
Assists with developing and executing strategies in collaboration with the Human Resources team and operational leadership to support business strategy and objectives for customer group.
Participates in customer group department meetings and rounding. Constantly focusing on continuous improvement and achievement of business outcomes.
Identifies and utilizes appropriate resources when needed and partners with HR team members to manage complex workforce issues.
Interprets JPS policy and procedures for employees and leaders and provides advice relating to possible consequences for employment and/or disciplinary actions.
Collaborates with other HR Business Partners to ensure consistency in policy interpretation and organization practices.
Initiates action plans for investigations as appropriate.
Prepares and maintains Joint Commission and other regulatory readiness for assigned work groups including file audits as needed.
Assists with reviewing survey results and partners with leaders to build and administer action plans in response to trends in employee engagement, turnover and knowledge of customer group culture.
Assists with the preparation of Human Resources reports.
Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.
Must be able to complete all job duties and functions of the role with or without assistive/adaptive devices, and/or reasonable accommodations.
Work environments may differ based on job functions and location. Work is subject to schedule changes and/or variable work hours.