We are seeking a dynamic and bilingual HR Business Partner to support our growing workforce of 800 field employees. The ideal candidate will be both tactical and strategic, playing a key role in employee relations, talent management, and driving HR initiatives. You will partner with operational leaders to ensure HR practices align with business objectives while fostering a positive work environment. This role requires a strong focus on employee relations, compliance, and proactive problem-solving, especially in a blue-collar setting.
Serve as the first point of contact for field employees and managers regarding HR issues, conflict resolution, and policy interpretation.
Conduct thorough investigations into employee complaints, grievances, and disciplinary actions, ensuring fair and consistent application of policies.
Promote positive employee relations by providing guidance on employee engagement, communication, and dispute resolution.
Develop and lead employee training on topics such as conflict management, harassment prevention, and workplace behavior.
Work closely with leadership to align HR strategy with business goals, providing strategic insight and contributing to workforce planning.
Analyze and interpret HR metrics to identify trends and recommend improvements in workforce productivity, turnover, and employee satisfaction.
Drive diversity, equity, and inclusion initiatives to create a welcoming environment for all employees.
Partner with department heads on succession planning, performance management, and leadership development.
Ensure compliance with local, state, and federal labor laws, safety regulations, and company policies.
Update and maintain employee handbooks and policies, ensuring alignment with evolving employment laws.
Manage employee leaves of absence, workers compensation, and accommodations under ADA.
Conduct HR audits to ensure regulatory compliance and identify opportunities for process improvements.
Administer employee benefits programs including health insurance, 401(k), disability, and life insurance.
Serve as the main point of contact for employee benefits inquiries, assisting with open enrollment, benefits changes, and claims resolution.
Collaborate with external vendors to ensure timely and accurate benefits administration.
Support the recruitment process by partnering with hiring managers to attract, interview, and onboard high-quality candidates.
Manage the onboarding process for new hires, including preparing welcome emails, completing necessary documentation, and ensuring seamless integration.
Oversee the termination process, ensuring compliance with company policy and legal requirements, including conducting exit interviews and managing severance processes.
Process verifications of employment (VOEs) and respond to employment inquiries.
Maintain and update the HRIS system, ensuring accurate employee records and data integrity.
Create and send welcome emails to new hires, ensuring they are prepared for their first day and have a smooth onboarding experience.
Support day-to-day HR operations including employee file maintenance, policy updates, and ensuring HR procedures are followed consistently across the organization.
Provide bilingual (Spanish/English) HR services, including translations of policies and documents, and facilitate communication with employees who prefer to engage in Spanish.
Offer language support for investigations, employee training, and other HR functions requiring clear bilingual communication.
5+ years of HR experience with a focus on employee relations.
Bilingual in Spanish and English is required.
Strong knowledge of employment laws and HR best practices.
Experience working with blue-collar/field employees is highly desirable.
Demonstrated ability to handle sensitive situations with discretion and integrity.
Strong problem-solving skills, with the ability to influence and negotiate effectively.
Excellent communication and interpersonal skills, with the ability to work collaboratively at all levels of the organization.
PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred.
Prolonged periods of sitting at a desk and working on a computer.
While performing the duties of this job, the employee may be regularly required to stand, walk, lift, talk, hear, reach, handling, kneeling, crouching, and bending.
Must be able to lift-up to 15 pounds at times.