HR Coordinator/HR Generalist

Pay range: $30-32/hr
Work location: Hybrid (3 days a week Mainly –Tuesday, Wednesday and Thursday) Newark NJ
Hours: 9am -3: 30pm or 4pm
2 years contract

Job Summary
The People Solution Center (PSC) HR Generalist position is responsible for managing a wide variety of employee data updates, requests and inquiries, which requires a commitment to providing an excellent internal customer/client service experience, the ability to understand and apply HR policies/procedures and the ability to sensitively and compliantly handle confidential employee information. Additionally this role will work with the HR Centers of Excellence regarding continuous improvement, knowledge of trends, best practices and new technologies in HR;will develop and maintain usage reports;and research and respond to questions and concerns through a centralized phone, ticket management system network and case tracking tool (Ask HR).
Respond directly to managers and employees, providing information regarding, and interpretation of, HR processes, practices and procedures. Document cases including steps to resolution and assume or assign ownership of cases.
In addition, it is responsible for the administration of enterprise HR programs, policy interpretation, and for providing overall administrative support to the HR process where applicable. Take administrative ownership of enterprise HR programs as assigned (i.E., employment verification, tuition reimbursement, vacation donation, etc.). Maintain and manage employee data forms, records, and reports.

Job Specific Qualifications

• BA/BS - with experience;in lieu of degree - 4 years relevant professional work experience
• Ability to learn and apply HR practices, policies and procedures
• Ability to learn and use various HR systems and data sources such as SAP/HR Module
• Excellent verbal, written and interpersonal skills
• Strong analytical, decision-making and problem-solving skills
• Ability to work collaboratively with others to resolve complex issues
• Excellent knowledge of Microsoft Office including Word, and Excel
• Ability work independently, manage competing priorities, prioritize work, and meet deadlines and targets
• Ability to maintain confidentiality and handle sensitive information
• Flexible to change and be a team player