HR Coordinator

HR Operations Leaves Specialist
Location: Kalamazoo, Michigan
About Our Client:
Our client has built a high-trust, people-first culture driven by real employee feedback and a commitment to innovation, collaboration, and performance. Known for fostering an environment where employees feel valued, supported, and empowered to grow, the organization continues to set itself apart as an employer of choice. Working here means joining a team of top technical professionals bringing cutting-edge products to the forefront—offering driven individuals the opportunity to make a meaningful impact every day.
Key Responsibilities:

• Administering parental leave of absences nationally to support employee needs.
• Consulting with employees and managers on plan provisions, eligibility, and other general inquiries related to parental leaves of absence.
• Troubleshooting and resolving both routine and complex leave issues to ensure seamless support.
• Communicating leave plans and updates to appropriate parties and preparing related materials as needed.
• Maintaining accurate case documentation within a service center environment.
• Providing, reviewing, and processing leave paperwork for employees efficiently.
• Ensuring employees receive proper payments while on leave through diligent oversight.
• Interpreting and Escalating leave-related policies as needed to maintain compliance.
• Collaborating with HR partners and COEs to ensure consistent communication and coordinated support.
• Maintaining records and ensuring compliance with federal and state regulations.
• Fostering a collaborative, team-oriented work environment to promote a positive workplace culture.

Qualifications:

• High school diploma or equivalent; additional higher education/background in HR or related fields is a plus.
• Prior experience supporting HR processes within a corporate environment.
• At least 1 year of experience administering Leaves of Absence programs.
• Strong communication and customer service skills.
• Ability to troubleshoot and resolve routine and complex leave issues.
• Proficiency in case management systems.
• Attention to detail with accurate documentation skills.
• 2+ years supporting customers in a fast-paced setting.
• NO C2C CANDIDATES

Interested Candidates please apply on our website at https://jobs.jblresources.com.
For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com.
JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.
**JBL is an Equal Opportunity Employer and E-Verify Company