Analysis Skills, Continuous Improvement, Customer Escalations, Documentation, HRIS/HRMS, Human Resources Processes, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, SAP, Service Level Agreement (SLA), Team Player, Time Management, Writing Skills
Job Title :HR Coordinator
*Hybrid (2 days a week in office)
Work location: 80 Park Plaza, Newark, NJ 07101
Duration: 12 Months
Initial round 2 team members and final interview meet and greet with HM.
Entry level role with a bachelor's degree. Candidate can have internship experience in HR Talent Acquisition or HR Shared services
Introduction
This is a hybrid role requiring 2 days a week in the office. The position is for a duration of 12 months. The initial round will involve 2 team members, followed by a final interview meet and greet with the hiring manager. This is an entry-level role suitable for candidates with a bachelor's degree and internship experience in HR Talent Acquisition or HR Shared Services.
Required Skills & Qualifications
- BA/BS degree or, in lieu of a degree, 4 years of relevant professional work experience
- Ability to learn and apply HR practices, policies, and procedures
- Proficiency in using HR systems and data sources such as SAP/HR Module
- Excellent verbal, written, and interpersonal skills
- Strong analytical, decision-making, and problem-solving skills
- Ability to work collaboratively with others to resolve complex issues
- Excellent knowledge of Microsoft Office, including Word and Excel
- Ability to work independently, manage competing priorities, and meet deadlines and targets
- Ability to maintain confidentiality and handle sensitive information
- Flexibility to change and be a team player
- Prior work experience in the client's industry
- Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
- Experience with HR contact resources and ticket management systems
- Experience in continuous improvement workshops and projects
- Experience in creating and maintaining process documentation and controls
Day-to-Day Responsibilities
- Perform Tier 1 HR operations and ensure any cases requiring escalation are completed within the requisite service level agreement
- Manage work and inquiries through various databases and channels including the HR contact resource
- Research and resolve complex inquiries/complaints and urgent exceptions from business areas and/or HR
- Document cases, including steps to resolution, and assume or assign ownership of cases
- Act as a change agent by advising and educating managers and employees on self-service tools
- Participate in continuous improvement workshops and projects, actively contributing recommendations and suggestions to improve service, efficiency, and employee experience
Company Benefits & Culture
- Competitive benefits package
- Supportive and collaborative work environment
- Opportunities for professional development and growth
For immediate consideration, please click APPLY to begin the screening process with Alex.